BFS Baur Fulfillment Solutions: ERP power for 140,000 orders a day

BFS Baur Fulfillment Solutions: ERP power for 140,000 orders a day Home / BFS Baur Fulfillment Solutions: ERP Power for 140,000 Orders a Day The Project at a Glance 140,000 orders a day collana diva reliably handles the daily volume of over 140,000 orders. Full integration of service, payment & logistics BFS manages the entire order process from a central ERP platform. 100 % tailored to high-volume business User interfaces have been specifically optimised for high case volumes and fast processes in customer service. Sector E-commerce / Logistics Client: BFS Baur Fulfillment Solutions GmbH Technology / Product: collana diva (ERP) Project description The challenge: BFS is a leading provider of e-commerce fulfilment and personalised customer communication in Germany, with around 1,500 employees and part of the BAUR Group. The aim was to support the planned growth of BFS’s customers with a high-performance ERP system. To this end, collana diva was to integrate the complex full-service offering in order management, customer service and payment processing, whilst reliably handling large volumes of data and high process speeds. Solution: Implementation BFS implemented collana diva as a central ERP system, which now communicates seamlessly with clients„ online shops and the company’s own warehouse management system. Order management – including the call centre, ticketing, customer service and accounts receivable – runs entirely via collana diva. To meet the high demands of high-volume business, all user interfaces were specifically adapted to the customer service processes. Comprehensive quality and load tests demonstrated that a daily volume of up to 140,000 orders can be processed stably and efficiently. “Due to our growth, we opted for collana diva as our new ERP system, which offers us greater flexibility. In the mail-order sector, IT is constantly evolving – so, as a fulfilment service provider, you also need systems that can be flexibly adapted. The migration went almost seamlessly – which is by no means a given.” Dr Martin Koch, Head of IT at BFS Baur Fulfillment Solutions Result / Impact How the problem was solved With collana diva, BFS has established a high-performance and scalable platform that integrates all core business processes – from customer service and order entry through to payment management. The system migration led to measurable efficiency gains and improved profitability.  Thanks to the modular multi-tenant structure, new customers and shops can be onboarded flexibly, making the business model future-proof. collana diva is thus the technological backbone for BFS’s day-to-day fulfilment success. Recommendation: Customers were also interested in: Process large-volume payments securely and automatically with collana pay. Find out more: Introduce a fully automated sanctions list check quickly with collana shield. Find out more: Use process data and optimise fulfilment in a targeted manner with Data Analytics. Find out more The best choice for high-volume business & a diverse client base BFS processes tens of thousands of orders every day with collana diva – efficiently, seamlessly and with a future-proof approach.

Digital maintenance with maintool at Berlin Brandenburg Airport

Maintenance_software_maintool_airport_Berlin_Brandenburg

Digital maintenance with maintool at Berlin Brandenburg Airport Home / Digital maintenance with maintool at Berlin Brandenburg Airport The project at a glance 100% paperless maintenance collana maintool replaces manual processes with digital transparency 4 key facility areas integrated From baggage handling to runway lighting Tonnes of paper saved per year More efficient, more environmentally friendly and future-proof Sector Transport and logistics Client Berlin Brandenburg Airport GmbH Technology / Product collana maintool (maintenance software) © Günther Wicker / Berlin Brandenburg Airport GmbH Project description The challenge With rising passenger numbers and increasing technical demands, it was clear that: Maintenance of the key systems at Berlin Brandenburg Airport (BER) must be digitised. The aim was to find a future-proof solution for mobile maintenance that would enable maintenance processes to be managed more efficiently, transparently and entirely paperlessly – whilst ensuring full traceability and compliance with all safety standards. © Anikka Bauer / Berlin Brandenburg Airport GmbH Solution Implementation The decision was made to implement the collana maintool maintenance software. Since then, key airport systems – including baggage handling systems, passenger boarding bridges, runway lighting and apron lighting – have been managed centrally and digitally. Maintenance orders can be easily managed, information is available on mobile devices at all times, and the processes are fully documented. „The biggest improvement brought about by the collana maintool maintenance software at Berlin Airport is the move to a paperless system. Several tonnes of paper can be saved each year. Furthermore, the maintenance of our facilities now benefits from a level of transparency that would not be possible without collana maintool.“ Thomas Knöfler, Head of Flight Operations Facilities, Berlin Brandenburg Airport © Oliver Lang / Flughafen Berlin Brandenburg GmbH Result / Impact How the problem was solved The introduction of collana maintool has fundamentally transformed maintenance processes at BER. Instead of paper, Excel and manual tracking, there is now a digital, mobile solution with clear responsibilities, documented workflows and maximum transparency. This not only saves resources but also creates greater safety and reliability in one of Germany’s most sensitive infrastructure sectors. Recommendation Customers were also interested in: Using the Modern Work onboarding programme to better connect teams and strengthen digital collaboration. Find out more Discover new automation potential in maintenance and logistics at the AI workshop. Find out more: Use Data & Analytics to manage airport processes in a more transparent and proactive way. Find out more: The best choice for modern maintenance – BER is digitising its maintenance with collana maintool – transparently, efficiently and paperlessly.

maintool

Maintenance software_maintool_app

Maintenance software that prevents downtime Integrated with Microsoft Dynamics 365 Request a live demo Book a consultation Home Key Facts Comparison Case Studies Pricing Technology used FAQs maintool – Maintenance software When maintenance is carried out on an ad hoc basis, you end up paying more A piece of equipment has come to a standstill. The technician searches through a file folder for the latest maintenance log. The Excel spreadsheet from the shift supervisor is three weeks old. Nobody knows exactly when the spare part was last ordered. Maintenance is still planned manually: in Excel spreadsheets, on paper or on an ad hoc basis. collana maintool plans automatically. Maintenance intervals, notifications and responsibilities are managed digitally and reliably. Plant downtime leads to unplanned costs and production losses. collana maintool detects faults at an early stage and significantly reduces downtime. Documentation takes time, is a source of frustration and is rarely complete when it’s needed. collana maintool documents automatically, comprehensively and makes records accessible at any time. Sound familiar? Maintenance on an ad hoc basis is expensive. Unplanned downtime has a direct impact on production, delivery reliability and profit margins. A proliferation of Excel spreadsheets, incomplete documentation and a lack of real-time insight into plant condition become a burden during every audit. They also pose a risk during every audit under ISO 9001, GMP or MDR. Modern maintenance software solves precisely that. That’s why you can trust us Key Facts 6-time Microsoft Solutions Partner 40+ years of maintenance know-5% Increase machine utilisation 1,000+ customers in the collana Group Target audience: SMEs and large enterprises Markets: International Technological basis: Microsoft Dynamics 365 Business Central with extensions in AL Constant maintenance lists, unexpected downtime, lack of transparency? That’s exactly what collana maintool was developed for. The app extends Microsoft Dynamics 365 Business Central with digital maintenance functions – from planning through to execution and documentation. maintool is used by medium-sized and large industrial companies that want to ensure their asset availability and automate processes. If you want to manage your maintenance centrally and actively prevent downtime: collana maintool is ready. Get a free consultation now Download now from AppSource collana maintool vs. traditional maintenance The biggest difference between collana maintool and traditional maintenance management lies in its full integration with Microsoft Dynamics 365 Business Central. Many processes that would otherwise be carried out manually or via external tools are automated and managed centrally within the ERP system. Here is an overview: collana maintool Manual maintenance Automated maintenance planning Digital documentation and history Integration with Microsoft Dynamics 365 Mobile use and cloud access Real-time transparency across all assets What maintenance software does – explained briefly Maintenance software is a digital platform for the planning, control and documentation of all maintenance, inspection and repair processes for machinery and plant. It combines asset registers, order processing, spare parts management and KPI reporting in a single system – making it the operational backbone of modern maintenance. Three variants are distinguished in the market: Variant Focus Strength Weakness CMMS (Standalone) Pure maintenance management Quick to get up and running Stand-alone solution, separate data master EAM Asset lifecycle, often with financial data Comprehensive overview of assets Dedicated platform, integration effort required ERP-integrated (collana maintool) Maintenance within the ERP data model A single database: maintenance, procurement, finance, warehousing Prerequisite: ERP strategy based on Dynamics 365 Anyone wishing to rely on a consistent data environment in the long term cannot avoid the ERP-integrated approach. See maintool Live’s results: measurable ROI We do not measure maintenance software by its features, but by key performance indicators, measurable efficiency and process improvements. In our clients„ projects – and in cross-sector studies – we see consistent results: up to 30–50 % fewer unplanned downtimes through preventive and condition-based maintenance. (McKinsey, “Manufacturing’s Next Act”) Up to 25 % reduction in spare parts stock whilst simultaneously increasing equipment availability, as criticality and consumption become transparent. Audit compliance for ISO 9001, GMP (pharmaceuticals) and MDR (medical technology). Maintenance history, calibrations and approvals are documented in an audit-proof manner. Longer equipment service life and reduced follow-up costs through consistent root cause analysis rather than merely addressing symptoms; at the same time, maintenance costs can be reduced by 10–30 %. (McKinsey) Faster order processing with shorter lead times thanks to digital planning and tracking. Reduced workload for management: automated workflows and centralised documentation significantly reduce administrative effort; case studies estimate time savings of several hours per technician per week. We’ll provide specific recommendations for your setup during a 30-minute preliminary consultation. Features that make a difference in day-to-day operations: we group features by benefit, not by module: Automated maintenance planning – preventive, reactive and condition-based, with a drag-and-drop planning board, shift models and a reminder function for maintenance appointments. Mobile and offline order processing for technicians in the field. Work order details, instructions and checklists are available even if the cleanroom has no Wi-Fi reception. Technicians can report faults directly on site. Asset register with QR and RFID identification. Scan the asset, view its history, start the work order. QR codes provide a clear overview in a matter of seconds. Spare parts and stock management directly within the ERP system. No duplicate data records, no data transfer errors. The spare parts control function monitors stock levels and initiates reorders to ensure an up-to-date overview. Condition-based maintenance and monitoring. Equipment conditions are monitored, failures are detected at an early stage and downtime is significantly reduced. Tailored to your sector. Maintenance is sector-specific. So is our solution. Production and manufacturing: GMP-compliant documentation, condition-based maintenance, OEE transparency across plant boundaries. In the context of Industry 4.0, industrial demands for networked maintenance, transparent data flows and the digital management of complex plant technology are increasing. Particularly relevant for mechanical engineering and the pharmaceutical sector. Further details under Production & Manufacturing. Healthcare Switzerland – Medical Technology Maintenance: collana maintool documents the maintenance of medical devices comprehensively and in an audit-proof manner – meeting the requirements of MepV (Switzerland) and MDR (EU), including calibration and safety certificates. For hospitals, care centres and outpatient services, complemented by the collana Group’s healthcare expertise in Switzerland. Find out more under Healthcare. Retail and Logistics With collana maintool, you can keep warehousing, conveyor and order-picking systems running without downtime, even during peak periods – as demonstrated in the facility environment at BER Airport. Case Studies: collana maintool in practice collana maintool is a solution that has been established in the market for over 35 years and is trusted by many renowned customers across various sectors, from chemicals to logistics. Discover how smart maintenance works in practice in our case studies. Digital maintenance with maintool… Digital maintenance with maintool at Berlin Brand Airport… Read more Efficient maintenance with maintool… Efficient maintenance with collana maintool at IOI Oleo St… Read more Digital maintenance with maintool… Digital maintenance with collana maintool at GSB Bayern St… Read more Why Microsoft Dynamics 365 is the best foundation A stand-alone solution may seem effective at first, but it proves costly in the long run. That is why we base our maintenance directly on the ERP data model: a single database rather than data silos. Maintenance, procurement, finance and warehousing all work from the same data master. The centralised management of data, documents and asset objects within a shared structure ensures that information is consistent and readily accessible. Spare parts orders are triggered directly from the work order, costs are allocated to specific assets, and

ERP implementation for multi-client e-commerce model at Goldner Fashion

ERP implementation for a multi-tenant e-commerce model at Goldner Home / ERP implementation for a multi-tenant e-commerce model at Goldner Fashion The project at a glance 7 tenants on a single platform Multi-brand strategy and fulfilment-business integrated into a single ERP system <12 months to go-live Project launch and implementation successfully carried out during the COVID-19 pandemic 100% remote First fully remote ERP implementation in MAC’s history Sector E-commerce / Fashion / Logistics Client Goldner GmbH Technology / Product collana diva (ERP based on Microsoft Dynamics, cloud) Project description The task Goldner replaced a 30-year-old, custom-developed ERP system with collana diva to meet the growing demands of e-commerce. The challenge: standardised processes for mail order, multi-client capability and high performance to handle five-figure order volumes. All combined with a future-proof system architecture and the integration of the fulfilment subsidiary SULKY. Solution The implementation Despite the pandemic, the project was carried out almost entirely remotely! A first for the collana subsidiary MAC IT-Solutions. Using agile methodology, the team was able to respond flexibly to changes and implement the ERP roll-out efficiently. In addition to the Goldner fashion brand atelier GOLDNER, SULKY’s logistics processes and other brands such as Madeleine and Alba Moda were also successfully integrated. The solution unites retail and logistics processes on a central platform – with collana diva as a powerful foundation for growth, flexibility and process automation. „With the implementation of collana diva, we have created a future-proof platform that not only enables modern and highly automated business processes, but also grows flexibly alongside us and our requirements. Over the years, a partnership based on trust has developed with MAC. To this day, it remains the foundation of our successful collaboration.“ Jens Ullrich, Director of Marketing/Sales at Alba Moda and IT at the Goldner Group Results / Impact How the problem was solved Goldner now uses collana diva for a complex setup comprising seven clients, including country-specific shops, logistics partners and brands. The ERP solution not only efficiently maps e-commerce processes but also supports demand planning for catalogue productions, automated order proposals and cross-client control. The smart warehouse logic – including consolidation functions, returns management and MDE devices – ensures optimal utilisation of warehouse space. The system is now a sustainable driver of growth for the entire Goldner Fashion Group – stable, high-performing and flexibly expandable. Recommendation: Customers were also interested in using collana pay to process payments securely and centrally manage all standard payment methods. Find out more: Use ILAI to automate customer communications and respond reliably to enquiries. Find out more Get off to a flying start with collana diva now – the scalable ERP for small e-commerce businesses. Find out more Best Choice for scalable e-commerce processes: collana diva combines performance with flexibility for sustainable growth.