Software development for businesses: tailored solutions rather than off-the-shelf ones

Software development for businesses means building applications that are precisely tailored to their own processes, rather than adapting processes to a standard solution. It is used where off-the-shelf software reaches its technical or regulatory limits: for specialised processes, for integrating separate systems, or for requirements for which no off-the-shelf product is available on the market.

That is exactly where we come in. We do not simply deliver a ready-made product, but develop software solutions tailored to your system landscape: mobile applications for field staff, interfaces between ERP and online shops, web applications and digital platforms for regulated processes. If required, we can also provide additional project resources to support your team.

As a comprehensive IT service provider, we support companies in the retail, manufacturing and healthcare sectors with their software development needs, having successfully delivered over 500 projects in the DACH region, with clients in Germany, Austria and Switzerland.

Individual development

Software development:
Companies: between off-the-shelf solutions and in-house development

AI in Healthcare (Switzerland)
Challenges that individual development can solve

Off-the-shelf software handles the bulk of your business processes – and that’s a good thing. But there are four situations in which companies regularly reach their limits.

  • Too much standard, too little fit

    Off-the-shelf software reaches its limits when processes are tailored to individual needs. Companies have to adapt to the software rather than the other way round.

  • Data silos instead of transparency

    If systems do not communicate with one another, the bigger picture remains hidden. Decisions are based on incomplete information.

  • Slowing down manual processes

    Excel lists, copy-paste and manual approvals cost time and increase the susceptibility to errors. Efficiency and quality suffer noticeably.

  • Growth overwhelms systems

    Increasing user numbers, new business models or additional locations quickly push existing IT structures to their limits.

    In such cases, bespoke software is usually not a replacement for your existing system, but rather a complement to it. Whilst your ERP system forms the backbone and business apps cover a specific industry process, bespoke software solutions fill the remaining gaps.

These customers use our solutions

Our solutions for all industries

Customised software development
Our four areas of expertise

Our clients come to us with a wide variety of requirements. That is why our services are divided into four areas – ranging from individual apps to the provision of project capacity.

Tailor-made solutions for complex industrial processes

From apps to enterprise solutions, we develop software that is tailored precisely to your business: bespoke, scalable and secure, rather than off-the-shelf solutions. This includes bespoke applications for sectors such as healthcare and manufacturing, mobile business apps such as easySales for sales and field staff, and the digitalisation of critical processes, such as stem cell therapy at the Inselspital.

Customised software development for our customers

Case study: Doubt:

As the market leader in snacks in Switzerland, Zweifel relies on the easySales mobile solution from collana solutions. The app digitises the field sales force, links sales and inventory management in real time and drastically reduces manual tasks. This means sales staff always have an up-to-date view of stock levels and customer data – a measurable benefit in day-to-day business.

System integration & Interfaces

We integrate systems, data and processes into a seamless whole. Whether it’s ERP, CRM or specialist software: our interfaces transform silos into a seamless flow of data. This includes the integration of ERP, e-commerce and third-party systems, robust EDI processes for seamless data exchange, and a flexible architecture to accommodate future expansions.

Interface architecture for our customers

Ex Libris case study:

The Swiss media retailer Ex Libris has modernised its IT infrastructure with collana solutions. By automating key e-commerce processes and seamlessly integrating the ERP system with the shop platform, sources of error have been drastically reduced. This enables Ex Libris to manage its online business more efficiently and respond flexibly to market demands.

Digital process platforms for critical processes

Too many tools, not enough of an overview? We develop centralised platforms that enable businesses to consolidate their processes digitally – for greater efficiency, less friction and better data. This includes platforms for highly sensitive processes, such as those in the healthcare sector, transparent workflows for management and compliance, and an architecture that can be flexibly scaled.

Digital process platforms for our customers

Case study: Inselspital Bern:

The Inselspital Bern has digitised its stem cell therapy using a platform from collana solutions. The MARCELL solution maps the entire process – from donor management to documentation – digitally, securely and transparently. This not only makes sensitive workflows more efficient, but also ensures they are documented in a way that is fully traceable.

 

Managed Capacity
and project support

Our developers and project managers provide targeted support to your team precisely where resources are lacking: from short-term project support to long-term capacity. They integrate seamlessly into existing teams, take the pressure off internal resources on large-scale projects and ensure results through tried-and-tested methodologies and experience.

Project support for our customers

Case study: Swiss financial institution:

As part of a large-scale digitalisation project in the banking sector in Switzerland, an experienced specialist was sought to take charge of technical project management. The aim was to provide technical support for the integration of off-the-shelf software supplied by an international vendor – and to act as a liaison between stakeholders in Switzerland and abroad.

Young person with glasses smiling, looking at a smartphone and holding a tablet.

Customised software

What sets us apart as a software development company

The four service areas listed above are deliberately different – and that is precisely the point. A mobile sales app for the Swiss snack market, an EDI integration in the media retail sector, a documentation platform for stem cell therapy and technical project management in the banking sector have little in common from a technical perspective. What links them is our approach: we start with the business, not the product.

We integrate with your existing system infrastructure, not alongside it. Interfaces with ERP, CRM and third-party systems are at the heart of what we do, not an afterthought. That is why we rarely end up with siloed solutions that have to be retrofitted at great expense later on.

We work in sectors where we have a track record of successful projects. Healthcare in Switzerland, e-commerce and retail, production and manufacturing, the financial sector: over 500 projects completed in Germany, Austria and Switzerland. For each of the four service areas listed above, you will find a genuine case study – not just a list of references with no substance.

We’ll also tell you if bespoke software isn’t the right approach. Not every initiative requires a development project. Sometimes it is enough simply to adapt the standard; sometimes there is simply a lack of experienced technical project management. We clarify this distinction before we submit a quotation, not during the project.

What else? Just let us know what you need

We know that not every challenge fits into a set framework. If you have a project that isn’t mentioned here, please get in touch. Our teams are quick to get to grips with new topics and find solutions where others see limitations.

FAQ

Frequently asked questions about bespoke software development for businesses

When is bespoke software a better option than off-the-shelf software?

Custom software development is worthwhile if a process makes a real difference in terms of competitiveness and is not adequately covered by any off-the-shelf solution. Or if adapting an off-the-shelf solution would be more expensive and require more maintenance than developing a bespoke application. For everything else, off-the-shelf software solutions are usually the more cost-effective choice. We clarify this distinction during the consultation before the project begins, not afterwards.

Can you integrate bespoke software with our existing ERP system?

Yes, that is usually the case. We integrate ERP, e-commerce and third-party systems via interfaces and, where required, set up robust EDI processes to ensure seamless data exchange.

Do you also develop mobile and web applications?

Yes. One example is easySales, a mobile solution for sales and field staff that provides sales staff with real-time access to stock levels and customer data. We also develop web front-ends, for example as user interfaces for digital platforms.

What if we don’t need development work, but staff for an ongoing project?

In that case, Managed Capacity is the right solution: we bolster your team with experienced project managers and developers who integrate seamlessly into your existing structures – from short-term support to long-term capacity.

In which sectors do you develop software?

We have successfully implemented projects primarily in the healthcare sector in Switzerland, in e-commerce and retail, in production and manufacturing, and in the financial sector. In total, we have carried out over 500 projects in Germany, Austria and Switzerland.

How does a project with us work?

We start with a requirements analysis: we look at how your processes currently work, which systems are involved and where bottlenecks occur. This forms the basis for a bespoke plan with clear milestones, which is agreed with your team before development begins. Following the go-live, we provide support for maintenance and further development.

Best Choice for your customised software

Talk to us about your project. Get some advice now, with no obligation.