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IT solutions for the process industry are integrated systems comprising ERP (Enterprise Resource Planning), maintenance, Industrial IoT, data analytics and generative AI, which comprehensively control, document and ensure the traceability of batch- and recipe-based production in regulated sectors such as chemicals, pharmaceuticals, life sciences and medtech. collana provides these building blocks from a single source: based on Microsoft technology, with its own maintenance software and with generative AI within a proven framework. The promises made on this page are backed up by published projects, including those at REMONDIS BURCU and Bucher Municipal. Here you will find an overview of the six solution components; the linked product and solution pages provide more detailed information.
In the process industry, regulatory requirements determine the IT architecture. Manufacturers in the pharmaceutical, life sciences, chemical or medtech sectors must map out complex quality processes and document and verify every step of the process. Requirements such as those set by the FDA or REACH therefore dictate how systems collect, store and verify data. In practical terms, this means:
Traceability of batches, quality data and supply chain processes
Data integrity with electronic audit trails
Validation of the systems in use in accordance with CSV and GAMP 5
Audit-ready processes that require documentation to be carried out during day-to-day operations, rather than documentation being produced retrospectively
It is precisely on these points that siloed solutions fail in many organisations: when ERP, maintenance, laboratory and production data are stored in separate systems, every audit becomes a manual search. An integrated architecture makes compliance requirements a built-in feature of the system, rather than an afterthought. For IT management and the CFO, this means that the question is not whether a single tool meets a requirement, but whether the system landscape as a whole is consistently documented.
To put this into context: this page deals with IT and software solutions for process manufacturing, i.e. production based on recipes and in batches. For discrete manufacturing involving bills of materials and individual parts, there is a Dedicated overview for production & discrete manufacturing.
Discover our solutions:
collana covers IT for the process industry with six components: Microsoft Dynamics 365 F&SCM, bespoke software development, collana maintool, Industrial IoT Architecture, Data Analytics & Business Intelligence, and generative AI in business. All six run on Microsoft technology and are seamlessly integrated. This saves you the hassle of integrating multiple providers and keeps process and quality data within a single, end-to-end system landscape.
Microsoft Dynamics 365 Finance & Supply Chain Management (F&SCM) supports batch- and formula-based processes as standard, including 360° traceability of batches, quality data and supply chain processes, electronic audit trails, and CSV and GAMP 5-compliant validation. The ERP software thus serves as the basis for FDA, EMA or REACH/CLP compliance documentation. Full details, from quality management to validation support, can be found on the Product page for Microsoft Dynamics 365 F&SCM for the process industry.
REMONDIS BURCU demonstrates how this works effectively in a regulated environment: since going live in 2021, the waste management provider has been operating an end-to-end ERP system based on Microsoft Dynamics 365 Finance & Operations on Microsoft Azure, including integrated CRM functions. Costs and revenues can be tracked at any time at both batch and project level, and the sector-specific implementation has led to a high level of system acceptance. The project was implemented within the collana Group (b4dynamics). Read the REMONDIS BURCU case study.
No off-the-shelf system can cover every complex, evolving system landscape. At collana, bespoke software development therefore also involves creating interfaces and APIs that connect legacy systems to the Microsoft stack, ensuring that data does not have to be maintained multiple times. Not an off-the-shelf product, but a targeted addition where the standard falls short. This ensures your existing software remains usable and becomes part of an integrated architecture rather than yet another silo.
Equipment availability is a compliance issue in the process industry, as maintenance activities must also be fully traceable. collana maintool digitises maintenance, inspection and repair processes, documenting them automatically, comprehensively and in a way that allows access at any time. This includes:
automated maintenance planning
digital documentation with a complete history of equipment and maintenance
Fault reports and spare parts management, also available on mobile devices
The software is fully integrated into the ERP system and runs on Microsoft Dynamics 365 Business Central. Find out more at the collana maintool product page.
Connected systems provide the data foundation on which both efficiency and compliance requirements are based. The IoT analytics platform from Bühler AG demonstrates just how far this can go: millions of telemetry data points, captured via Azure IoT Edge, analysed in Azure Data Explorer and evaluated in role-based dashboards. The results show up to 48 per cent less downtime, 49 per cent fewer faults and 18 per cent lower energy consumption. For regulated production, the key point is this: the same data set that provides transparency on availability and energy usage also underpins quality and compliance processes.. The full case is documented in the Case study on Bühler AG.
Collected data is only of value if it supports decision-making. Data analytics and business intelligence make quality and process data suitable for reporting and auditing: a shared database serving as a single source of truth, dashboards for production, quality and management, and analyses that stand up to scrutiny in an audit. This not only simplifies reporting to regulatory bodies and customers, but also makes deviations visible at an earlier stage. The Bühler case mentioned above demonstrates how analytics and the IoT work together; all analytics components are bundled by the Data & BI Solutions Overview.
Generative AI uses collana in situations where documented knowledge is needed in everyday life. One published example is Bucher Municipal: an AI chatbot based on Azure OpenAI Service and Azure AI Search makes maintenance and service knowledge available to technicians worldwide in multiple languages, including German, Spanish and Chinese. Technicians can find the information they need more quickly, which shortens diagnosis and repair times and reduces downtime and operating costs. The project was implemented within the collana Group (Option 4.0) in collaboration with Bucher Municipal. Read the Bucher Municipal case study.
For regulated sectors, data protection is key – and this means concrete measures rather than blanket promises: data processing takes place in compliance with the GDPR within your organisation’s Azure environment, without access by external providers, and is secured through encryption, role-based access controls and Azure Key Vault. Where data must not leave the premises at all, offline AI and local LLMs are the alternative. Find out more at the Generative AI in Azure details page.
You don’t need to start with a finished set of specifications. The low-risk first step is a structured workshop: In the Digitalisation Readiness Assessment We assess your system landscape and processes and prioritise areas for action. If the question of ERP arises, the ERP Orientation and Selection Workshop From the requirements of your process manufacturing to a robust system decision. Both formats produce a concrete outcome document that you can use for further internal work, regardless of whether you subsequently implement it using collana.
Whether you are a pharmaceutical company, chemical manufacturer or MedTech business, our solutions are tailored to your regulatory and operational requirements.
Microsoft Dynamics 365 F&SCM connects financial processes with the entire supply chain, increases process reliability and provides insights into inventories, capacities and production costs.
From apps to enterprise solutions: we develop software that fits your processes exactly. Customised, scalable and secure - instead of standard off-the-shelf solutions.
With collana maintool, you can digitalise your maintenance from maintenance planning to documentation - automated, transparent and integrated in MS Dynamics 365 BC
With our industrial IoT architectures, we create the technical basis for networked production, smart maintenance and data-driven decisions.
collana offers holistic data & analytics solutions that create transparency, optimise processes and enable strategic foresight.
Experience Generative AI at enterprise level: Secure, scalable solutions for chatbots, knowledge agents and automation based on the Microsoft Azure platform.
How companies in the process industry and regulated sectors use collana to automate processes, stabilise supply chains and reliably meet regulatory requirements.

IoT analytics platform with Azure at Bühler AG – for global efficiency and sustainability Home...

At Bucher Municipal, technical maintenance knowledge is made accessible via an AI application. The ...

REMONDIS BURCU: Digitalised waste management with Microsoft Dynamics 365 Home / REMONDIS BUR...
From predictive maintenance and AI-powered quality control to digital supply chains – the process industry of tomorrow is connected, transparent and intelligent. Find out how you can combine regulatory requirements with new technologies and tap into new potential.
IT solutions for the process industry provide end-to-end tracking of batch and serial numbers, quality checks and validatability, ensuring that every step in the process can be documented, verified and traced. They integrate ERP, maintenance, IoT, analytics and AI in such a way that regulatory requirements – such as FDA or REACH compliance – are met directly within the operational system.
Process manufacturing operates according to recipes and in batches, whilst discrete manufacturing operates according to bills of materials in countable units. IT for the process industry must therefore have batch traceability, recipe management and comprehensive quality documentation at its core, rather than as an add-on module. For discrete manufacturing, collana offers a Our own overview of solutions for discrete manufacturing.
collana implements systems that support the documentation and compliance requirements of regulated industries: 360° batch traceability, electronic audit trails, and CSV- and GAMP-5-compliant validation in Microsoft Dynamics 365 F&SCM. The systems provide the basis for FDA, EMA or REACH/CLP compliance documentation; the regulatory assessment itself remains the responsibility of your specialist staff.
Digitalisation in the process industry integrates production, quality and maintenance data into a single, end-to-end database. This offers companies a twofold benefit: compliance requirements are met directly through the system rather than being processed manually, and the same data provides transparency regarding plant operations, processes and energy consumption, as demonstrated by the IoT analytics platform launched by Bühler AG. In this way, digital transformation moves from being a buzzword to a verifiable system characteristic.
Are you planning an ERP project, looking to document your maintenance in a way that meets audit requirements, or wanting to finally make your asset data usable? Then book a no-obligation initial consultation or request a demo. We show companies in the chemical, pharmaceutical, life sciences and medtech sectors how the different components interact within your environment.