REMONDIS BURCU: Digitalised waste management with Microsoft Dynamics 365

The Project at a Glance

High transparency in project costing

Basic costing at batch and project level enables costs and revenues to be tracked at all times.

Consistent lead-to-cash process

Integrated CRM functionalities significantly improve the management and tracking of customer processes.

Rollout specially optimised for the industry

Volume tracking, return processes and profitability structures are precisely tailored to the requirements of the waste management industry.

Industry

Energy and environment

Customer

REMONDİS BURCU Atık Yönetimi Geri Dönüşüm ve Tem. Hiz. Tic. A.Ş

Technology / Product

Microsoft Dynamics 365 Finance & Operations on Azure, incl. CRM functionalities

People sorting recyclables on a conveyor belt

Project description

The task

REMONDIS BURCU is a leading waste management provider in Turkey and part of the international REMONDIS Group. The company previously operated with a fragmented IT landscape that did not adequately support key business processes such as project costing, profitability analysis and contract management.

The aim was to close these gaps and introduce a consistent, integrated ERP system that takes into account both business processes and industry-specific waste management requirements.

People in protective clothing working on a waste disposal vehicle

Solution

The realisation

In collaboration with b4dynamics (a member of the collana Group), Microsoft Dynamics 365 Finance & Operations was implemented, complemented by integrated CRM functionality and customised costing mechanisms.

The project was rolled out across multiple locations and included the design of a profitability structure, the traceability of quantity and value flows, and the documentation of return processes. 

Integrated CRM functionality also improved the management of customer relationships.

„With Microsoft Dynamics 365, we have introduced a solution that makes our entire company more efficient - from project costing to customer invoicing. The industry-specific implementation was a real added value.“

Project management

REMONDIS BURCU A.Ş.

Documents on the circular economy and recycling

Result / Impact

This is how the problem was solved

Since going live in 2021, REMONDIS BURCU has had a scalable ERP system that digitises, standardises and connects its core business processes.

The standardised costing model provides greater transparency and improves financial control. Thanks to CRM integration, customer processes have also been significantly improved.

The industry-specific design enables relevant waste management processes to be mapped precisely, resulting in high system acceptance and a future-proof process landscape.

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Best Choice for a Sustainable Circular Economy

With Dynamics 365 and the right sector focus, REMONDIS BURCU is successfully taking the step towards a digitally networked and economically managed future.