Polish company Netwise S.A. joins the collana Group
Home / Polish company Netwise S.A. joins the collana Group The collana Group is expanding its international presence and its expertise in
Paul M.
13 August 2026
The collana Group is continuing to expand its international presence and its expertise in the field of Microsoft-based customer solutions: Netwise S.A. joins the Collana Group.
In this way, collana is specifically strengthening its expertise in the areas of Microsoft Dynamics 365 CRM, Agentic AI, digital customer processes and integrated service platforms.
Netwise was founded in 2008 by Jakub Skałbania and specialises in Microsoft Dynamics 365 CRM. The company serves high-profile clients in more than 40 countries with a clear focus on the enterprise segment and international roll-out projects. The services range from design, consulting and advisory services through to implementation and managed services. The Polish IT service provider thus complements the collana Group’s service portfolio, particularly in the areas of end-to-end CRM solutions, process digitalisation and service-oriented customer platforms.
In terms of its offering, Netwise specialises in end-to-end CRM solutions that integrate sales processes, customer service, customer insights, digital contact centres and field services. In addition, Netwise helps companies to digitise and automate business processes beyond traditional CRM applications. Within the Microsoft Cloud AI Partner Programme, Netwise holds seven Advanced Specialisations, including in the areas of AI Apps, Copilot, Intelligent Automation, Sales and Service.
Through this merger, the collana Group is strengthening its position within the international Microsoft ecosystem and expanding its opportunities to build on shared expertise and offer additional services to clients. Netwise brings its proven strength as a CRM specialist to the group, specifically complementing the existing portfolio with in-depth expertise in customer-focused platforms and processes.
With Netwise, the collana Group is thus gaining a strong CRM specialist that brings its own expertise to a larger network. Together, this opens up new opportunities to support customers even more comprehensively in the digital transformation of their sales, service and customer processes.
Home / Polish company Netwise S.A. joins the collana Group The collana Group is expanding its international presence and its expertise in
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