Xentral alternative for e-commerce: a comparison of collana diva now

Xentral Alternative

Xentral is one of the best-known cloud-based ERP systems for online retailers in the DACH region. Nevertheless, many e-commerce companies are exploring alternatives. The reasons for this come up time and again in our consultancy meetings: the need for native Microsoft integration, the question of an ERP backend capable of supporting international growth, and the desire for a dedicated point of contact rather than a ticket system.

One of these alternatives is collana diva now, our compact ERP solution for start-ups and growing online shops. It is based on Microsoft Dynamics 365 Business Central. This article compares the two systems and shows which solution is best suited to which businesses.

What is collana diva now?

collana diva now combines stock management, accounting, CRM and returns management in a single software solution. It is built on Microsoft Dynamics 365 Business Central. This means the solution integrates natively with Microsoft 365 and can be expanded using Business Central extensions. The LabelPort dispatch module and the collana pay payment hub are already integrated.

collana diva now is the compact version of our ERP solution collana diva. Predefined industry-specific processes speed up implementation. If the business outgrows the system’s functionality, you can upgrade within the same product family and on the same Microsoft platform. There is no need to change systems.

Why online retailers should consider an alternative to Xentral

Xentral and collana diva now both cover the core processes of online retail: from goods receipt through order processing to dispatch. There are four key differences between the systems.

The platform. collana diva now is built on Microsoft Dynamics 365 Business Central. This opens up additional possibilities for extensibility and integration, particularly when used in conjunction with Microsoft 365. Xentral uses its own cloud platform and, where appropriate, integrates with Microsoft 365 via connectors.

Payment transactions. With collana diva now, the multi-payment hub collana pay forms an integral part of the solution. Xentral integrates popular payment service providers via API.

The pricing model. Xentral has been charging on the basis of turnover since 2026. The price is determined by the annual turnover bracket in combination with the selected package. collana diva now operates on a licensing model based on modules and the number of users.

The support. At collana, you will be supported by a personal point of contact and a dedicated team. Xentral offers a help centre, a community and bespoke consultancy packages.

A comparison of the Collana Diva Now and Xentral

Which solution is best suited to your needs depends on your requirements, your objectives and your growth plans. The comparison table provides an overview of the differences.

Status of the settlement: November 2025

Category Xentral collana diva now
Provision Cloud Cloud
Target group E-commerce, start-ups, SMEs E-commerce, SMEs and start-ups focused on scaling
Basic Xentral’s cloud platform Microsoft Dynamics 365 Business Central
Furnishings A few days to a few weeks Typically 8 to 12 weeks (depending on the project)
Support Help Centre, Community, Consultancy Packages A dedicated contact person and a permanent team
Updates Automatically via the provider Automatically via the provider
Pricing model Revenue-based, package plus annual revenue cluster Licence model based on modules and number of users
Starting price as quoted by the provider Launch: €99 per month plus €0.30 per order (up to 1,200 orders, up to €500,000 annual turnover); Starter from €349 per month From €158 per month (including LabelPort and collana pay)
Integrations and Omnichannel Integrations with online shops and marketplaces via Xentral Connect Integrated multi-channel interfaces
Extensibility Modules, middleware or Xentral Connect Modules or Business Central extensions
Microsoft 365 suite Where applicable, via connectors Native thanks to the Microsoft foundation
LabelPort integrated No Yes
PSP connectivity Popular payment service providers via API Multi-payment hub integrated (Collana Pay)
Automated returns management Part of the e-commerce processes (depending on the setup) Integrated
Growth trajectory Upgrade within the Xentral packages Upgrade to Collana Diva, same Microsoft platform

Note: All details regarding Xentral are taken from publicly available information provided by the supplier (as at August 2026). This comparison is intended for general guidance only and does not claim to be exhaustive. Prices are quoted net and are subject to change independently of this article.

The key features of collana diva now

1. Stock management

collana diva now manages the flow of goods from goods receipt through to dispatch:

  • Automated warehouse management with real-time stock levels
  • Links to shops, logistics partners and producers
  • Clearly structured processes for purchasing and dispatch

2. Administration and Accounting

Orders, documents and payments are all managed centrally in a single system:

  • Create and send invoices directly from the ERP system
  • Integrated accounting and debt collection systems for stable cash flow
  • Centralised management of all documents

3. Real-time data for decision-making

All relevant data is stored in one place and, thanks to the cloud, is available at any time:

  • Dashboards for turnover, stock, returns and other key performance indicators
  • Customisable KPIs for managing business processes

4. Integrated CRM

Customer and order data are stored in the same software as the stock management system:

  • Quick access to support cases and order history
  • Communication histories are documented centrally and can be viewed by all teams

Microsoft Business Central as a foundation for growth

Fast-growing e-commerce companies need an ERP backend that supports their shop platform, integrates with existing systems and maps out all business processes. collana diva now uses Microsoft Dynamics 365 Business Central, an internationally recognised system.

This offers four benefits: high adaptability, future-proofing thanks to the Microsoft platform, access to corporate data in the cloud, and native integration with Microsoft 365. Our projects at PureNature, Goldner Fashion and Berteks Tekstil.

This is how the rollout works

With predefined industry processes and cloud-based delivery, you can get started more quickly than with traditional ERP projects. The exact timeframe depends on the complexity of the project and your current situation. The process consists of four steps:

 

  1. We get to know your business and its requirements.
  2. We are planning the launch and the data migration.
  3. You will receive the appropriate modules and a transparent price for the desired number of users.
  4. We’ll support you through the go-live phase until everything is running smoothly.

 

After the go-live, your personal point of contact will continue to support you: with day-to-day operations, updates and new features. If you are still in the early stages of the selection process, our ERP orientation and selection workshop in making the decision.

FAQ: Frequently asked questions about collana diva now as an alternative to Xentral

Is collana diva now a cloud-based solution?

Yes, collana diva now is delivered entirely via the cloud. We install updates automatically, and your business data is available at all times.

What size of business is collana diva now suitable for?

collana diva now is aimed at e-commerce businesses, start-ups and SMEs focused on scaling. The modules and user numbers grow in line with your business.

How does the switch from Xentral to collana diva now work?

The transition is structured and predictable. During a consultation, we analyse your requirements and identify the appropriate modules. Together, we plan the data migration and the go-live scenario so that you can get up and running quickly.

What integration options does collana diva now offer?

The collana diva now suite features integrated multichannel interfaces to online shops and marketplaces. The Microsoft 365 suite is natively integrated. Further enhancements are provided via modules or Business Central extensions.

Is it worth switching if you’ve only just invested in a different ERP system?

Yes, switching may well be worthwhile even if your current system does not meet key requirements, such as scalability, Microsoft integration or payment processing. We will clarify in advance during a consultation whether the switch makes financial sense.

How does collana diva now differ from Xentral?

The main differences lie in the Microsoft-based platform, the integrated payment hub ‘collana pay’, the integrated ‘LabelPort’, the personalised support and the growth pathway on ‘collana diva’.

Xentral and collana diva now both cover the core processes of online retail. Anyone looking to get started very quickly and who is happy with a transaction-based starter package will find a suitable solution with Xentral. Anyone looking for a Microsoft-based ERP system with an integrated payment hub, returns management, personalised support and a clear growth path will find collana diva now to be a strong alternative.

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