About this episode
Description: In this episode, Marc talks to Dirk Hagemann, Sales Manager at MAC IT-Solutions GmbH, about his more than 30 years in software sales and what has changed – and what hasn’t – since 1992. Dirk explains how, as a graduate engineer in production technology, he ended up in sales, and what table tennis has to do with good sales.
You’ll also find out why retailers are switching their ERP systems and how MAC is supporting the transition from Navision to Business Central with its industry-specific solution, diva. The discussion also touches on why the traditional requirements specification has had its day and what questions retailers will be asking AI in five years’ time.