Lindenhof Group: Modern hospital ERP for efficient healthcare processes

  • Home page
  • /
  • Lindenhof Group: Modern hospital ERP for efficient healthcare processes

The project at a glance

Over 170,000 patients treated annually

Central processes digitised for one of Switzerland's leading hospital groups.

Reduced manual effort in billing

Administrative processes significantly simplified and made more efficient.

ERP basis created for future requirements

Flexible adjustments to tariffs and processes are now possible at any time.

Industry

Pharmaceutical industry and health

Customer

Lindenhof Group AG

Technology / Product

Microsoft Dynamics 365 Business Central, project management by collana health, implementation by Data Dynamic AG, Quality assurance through collana solutions AG

Project description

The task

The Lindenhof Group was faced with the challenge of modernising its existing ERP system based on Microsoft Navision. The existing solution was approaching the end of life and was becoming increasingly complex and inflexible in operation.

As a large hospital organisation with complex processes, the Lindenhof Group relies on stable and consistent processes. Particularly in areas such as financial accounting, procurement and billing of medical services, existing systems led to a high level of manual effort and limited adaptability.

The aim was to create a modern ERP basis that simplifies and automates processes and is flexible enough to map future requirements in the healthcare sector.

Solution

The realisation

As part of the project, Microsoft Dynamics 365 Business Central was introduced as the central ERP system and the existing master data and operating data were completely migrated.

Central administrative processes such as financial accounting, procurement and invoicing were mapped in the new system and partially automated. Manual activities have been significantly reduced, particularly in invoicing.

Digital approval processes, ordering processes for materials and medication and self-service functions for employees were also implemented. The solution thus creates a consistent, structured system landscape for administrative hospital operations.

The realisation was carried out in close cooperation within the collana Group: Data Dynamic AG was responsible for the implementation, collana health took over project management and industry consulting, while collana solutions AG supported quality assurance.

„We really appreciated working with collana, especially with the project manager. The open communication and the fact that we worked as a team was a decisive factor in our success. I can recommend the collaboration! It was a successful project in which we felt well represented.“

Raoul Ruffiner

CFO of the Lindenhof Group

Result / Impact

This is how the problem was solved

With the introduction of Microsoft Dynamics 365 Business Central, the Lindenhof Group now has a modern, stable ERP platform for its administrative processes.

The manual workload has been noticeably reduced, particularly in the billing of medical services. At the same time, the system allows for greater flexibility when making adjustments, for example to regulatory requirements or tariff systems.

The new solution creates transparency, improves process quality and forms a sustainable basis for the further digital development of the hospital group.

Recommendation

Customers were also interested in

Targeted development of digital structures in the healthcare sector with Healthcare Strategy Consultancy.

Efficiently map and centrally manage administrative processes in the healthcare sector with collana care.

Digitise clinical processes with collana med and manage the entire hospital operation in an integrated manner.

Best choice for digital hospital processes

Simplify processes and create future-proofing with a modern ERP structure.