{"id":23514,"date":"2026-10-28T09:03:28","date_gmt":"2026-10-28T08:03:28","guid":{"rendered":"https:\/\/www.collana.com\/?page_id=23514"},"modified":"2026-11-06T11:16:12","modified_gmt":"2026-11-06T10:16:12","slug":"dynamics-365-field-service","status":"publish","type":"page","link":"https:\/\/www.collana.com\/en\/loesungen\/microsoft-dynamics-365-crm\/dynamics-365-field-service\/","title":{"rendered":"Dynamics 365 Field Service"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"23514\" class=\"elementor elementor-23514\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cff6bd8 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"cff6bd8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-46f82e7 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"46f82e7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2ce2dad e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"2ce2dad\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-627f3fe elementor-widget elementor-widget-html\" data-id=\"627f3fe\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display: flex;align-items: center;gap: 10px;font-family: &#039;Nunito&#039;, sans-serif;font-weight: 900;font-size: 18px;color: #42424D\">\n  <span style=\"display: inline-block;width: 28px;height: 3px;background: #FA4A05;border-radius: 2px;flex-shrink: 0\"><\/span>\n  <span>Microsoft Dynamics 365<\/span>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9485b2d text-left elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-tp-heading-title\" data-id=\"9485b2d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09df8021f style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h1  class=\"heading-title   \"  data-hover=\"Dynamics 365\">Dynamics 365<span class=\"title-s \">  Field Service <\/span><\/h1><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4fd9349 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4fd9349\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Serviceteams intelligent planen und vernetzen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1b06822 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1b06822\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p><strong>Microsoft Dynamics 365 Field Service<\/strong> bildet den gesamten Serviceprozess in einer zentralen L\u00f6sung ab &#8211; von der ersten Serviceanfrage \u00fcber die Einsatzplanung bis zur erledigten Arbeit und Abrechnung.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-94a2b41 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"94a2b41\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Techniker erhalten ihre Auftr\u00e4ge mobil &#8211; auch offline. Disponenten planen Eins\u00e4tze mit allen relevanten Informationen. <strong>Microsoft Copilot<\/strong> unterst\u00fctzt Ihr Team im B\u00fcro und unterwegs.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14d5d05 elementor-mobile-align-justify elementor-align-left elementor-widget elementor-widget-button\" data-id=\"14d5d05\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#anfrage\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Jetzt unverbindlich sprechen \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15569a4 e-con-full e-transform d365-sales-visual elementor-hidden-mobile e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"15569a4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;_transform_translateX_effect&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;12&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_tablet&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;0&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_mobile&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;0&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateX_effect_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_translateY_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-135de08 e-transform elementor-widget elementor-widget-image\" data-id=\"135de08\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_transform_scale_effect&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;_transform_scale_effect_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"900\" height=\"700\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Dynamics_365_Field_Service_Hero_900x700.webp\" class=\"attachment-full size-full wp-image-23516\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Dynamics_365_Field_Service_Hero_900x700.webp 900w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Dynamics_365_Field_Service_Hero_900x700-300x233.webp 300w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Dynamics_365_Field_Service_Hero_900x700-768x597.webp 768w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Dynamics_365_Field_Service_Hero_900x700-15x12.webp 15w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1ab6371 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"1ab6371\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-448d4c6 elementor-widget elementor-widget-global elementor-global-19967 elementor-widget-breadcrumbs\" data-id=\"448d4c6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"breadcrumbs.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<nav aria-label=\"breadcrumbs\" class=\"rank-math-breadcrumb\"><p><span class=\"last\">Startseite<\/span><\/p><\/nav>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-bf65e43 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"bf65e43\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-3519052 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"3519052\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-540fd98 elementor-widget elementor-widget-html\" data-id=\"540fd98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display: flex;align-items: center;gap: 10px;font-family: &#039;Nunito&#039;, sans-serif;font-weight: 900;font-size: 18px;color: #FFFFFF\">\n  <span style=\"display: inline-block;width: 28px;height: 3px;background: #FA4A05;border-radius: 2px;flex-shrink: 0\"><\/span>\n  <span>Microsoft Solutions Partner<\/span>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b3f0a98 elementor-widget elementor-widget-heading\" data-id=\"b3f0a98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">In sechs Bereichen ausgezeichnet<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1f2912d elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1f2912d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Als Microsoft Solutions Partner verf\u00fcgen wir \u00fcber umfassende Erfahrung und nachgewiesene Kompetenz in sechs zentralen Bereichen<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-a90f389 elementor-widget elementor-widget-global elementor-global-10308 elementor-widget-image-carousel\" data-id=\"a90f389\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;slides_to_show&quot;:&quot;4&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;navigation&quot;:&quot;none&quot;,&quot;autoplay_speed&quot;:3000,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:100,&quot;sizes&quot;:[]},&quot;slides_to_show_mobile&quot;:&quot;2&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;image_spacing_custom_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"image-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-image-carousel-wrapper swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Microsoft Solutions Partner\" dir=\"ltr\">\n\t\t\t<div class=\"elementor-image-carousel swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/elementor\/thumbs\/Microsoft-Solution-Partner-Microsoft-Cloud-Kopie-rpuli1efkmp5jvcuvdw3jdvc7c2v592y5ng6f84jgm.webp\" alt=\"Microsoft Solution Partner - Microsoft Cloud Kopie\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/elementor\/thumbs\/Microsoft-Solutions-Partner-Data-AI-Azure-rdwu9rgss6lcuv1k20hc6vov3w3p4yihofnjdqlyfa.webp\" alt=\"Instandhaltungssoftware_maintool_Micros\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/elementor\/thumbs\/Microsoft-Solutions-Partner-digital-app-inovation-rdwu9rgss6lcuv1k20hc6vov3w3p4yihofnjdqlyfa.webp\" alt=\"Instandhaltungssoftware_maintool_Microsoft\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/elementor\/thumbs\/Microsoft-Solutions-Partner-Infrastructure-Azure-rdwu9semz0mn6h06wivyrdgbp9z2cnm80kb0v0kk92.webp\" alt=\"Instandhaltungssoftware_maintool_Microsoft_Partners\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/elementor\/thumbs\/Microsoft-Solutions-Partner-Business-Application-rdwu9rgss6lcuv1k20hc6vov3w3p4yihofnjdqlyfa.webp\" alt=\"Instandhaltungssoftware_maintool_Partner\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/elementor\/thumbs\/Microsoft-Solutions-Partner-Modern-Work-rdwu9semz0mn6h06wivyrdgbp9z2cnm80kb0v0kk92.webp\" alt=\"Instandhaltungssoftware_maintool_Microsoft_Partner\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/elementor\/thumbs\/VISIONDATA_Microsoft_Solutions_Partner_Spezialist-768x705-1-rd8iudi0u4eibwwhsbad4ofjzbfs9ulw1qwddusg7e.webp\" alt=\"VISIONDATA_Microsoft_Solutions_Partner_Spezialist-768x705\" \/><\/figure><\/div><div class=\"swiper-slide\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 of 8\"><figure class=\"swiper-slide-inner\"><img decoding=\"async\" class=\"swiper-slide-image\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/elementor\/thumbs\/MS-Solution-Partner-security-400x-rkl5kq01r001lmyhk6at1tp58fokvwcpzrcsbb3k3q.webp\" alt=\"MS-Solution-Partner-security-400x\" \/><\/figure><\/div>\t\t\t<\/div>\n\t\t\t\t\t\t\t\n\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2ef6765 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"2ef6765\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bdc3272 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"bdc3272\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-b92bc94 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"b92bc94\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9403245 elementor-widget elementor-widget-html\" data-id=\"9403245\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display: flex;align-items: center;gap: 10px;font-family: &#039;Nunito&#039;, sans-serif;font-weight: 900;font-size: 16px;color: #42424D\">\n  <span style=\"display: inline-block;width: 28px;height: 3px;background: #FA4A05;border-radius: 2px;flex-shrink: 0\"><\/span>\n  <span>12 % weniger Wiederholungsbesuche<\/span>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3ea0476 text-left elementor-widget elementor-widget-tp-heading-title\" data-id=\"3ea0476\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09df8d59b style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\"Einsatzplanung, die sich an einen\">Einsatzplanung, die sich an einen<span class=\"title-s \"> ver\u00e4nderten Tag anpasst <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ff90dd7 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"ff90dd7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Ein Techniker f\u00e4llt krankheitsbedingt aus, ein Einsatz dauert l\u00e4nger als geplant oder eine dringende St\u00f6rung kommt hinzu: Im Field Service \u00e4ndert sich der Tagesplan st\u00e4ndig. Auf dem Schedule Board sehen Disponenten alle Auftr\u00e4ge und Techniker auf einer Karte und einer Zeitleiste und k\u00f6nnen Termine per Drag-and-drop verschieben. Das System schl\u00e4gt vor, wer am besten geeignet ist &#8211; basierend auf Kompetenzen, Standort, Verf\u00fcgbarkeit, Priorit\u00e4t und der mit dem Kunden vereinbarten Reaktionszeit.<\/p><p>Mit dem Scheduling Operations Agent erg\u00e4nzt Microsoft die Einsatzplanung um KI-Unterst\u00fctzung: Er schl\u00e4gt Zuweisungen vor, plant bei Ver\u00e4nderungen automatisch um und ber\u00fcksischtigt Fahrtzeiten. Bei gr\u00f6\u00dferen Teams kann die automatische Einsatzoptimierung komplette Tage oder Wochen in einem Schritt planen.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0b692fd e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"0b692fd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39628a5 elementor-widget elementor-widget-text-editor\" data-id=\"39628a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>In einer von Microsoft beauftragten <a href=\"https:\/\/tei.forrester.com\/go\/microsoft\/dynamics365fieldservice\/?lang=en-us\" target=\"_blank\" rel=\"noopener\">Forrester-Studie<\/a> verzeichneten Unternehmen mit Dynamics 365 Field Service 12 Prozent weniger Wiederholungsbesuche, weil die richtige Person mit den passenden Ersatzteilen und Informationang vor Ort war. Gleichzeitig arbeiteten ihre Disponenten 40 Prozent<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0434bb4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"0434bb4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-04d5f6b elementor-widget elementor-widget-image\" data-id=\"04d5f6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"900\" height=\"600\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/dynamics-365-field-service-dashboard-900x600-1.webp\" class=\"attachment-full size-full wp-image-23524\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/dynamics-365-field-service-dashboard-900x600-1.webp 900w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/dynamics-365-field-service-dashboard-900x600-1-300x200.webp 300w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/dynamics-365-field-service-dashboard-900x600-1-768x512.webp 768w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/dynamics-365-field-service-dashboard-900x600-1-18x12.webp 18w\" sizes=\"(max-width: 900px) 100vw, 900px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7f7be1e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"7f7be1e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6f55b47 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"6f55b47\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f4d824 elementor-widget elementor-widget-html\" data-id=\"3f4d824\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display:flex;justify-content:left;align-items:center;width:100%\">\n  <div style=\"width:68px;height:68px;border-radius:50%;background:#FFF0E7;display:flex;justify-content:center;align-items:center;flex-shrink:0\">\n\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n         width=\"36\"\n         height=\"36\"\n         viewBox=\"0 0 48 48\"\n         fill=\"none\"\n         stroke=\"#FA4A05\"\n         stroke-width=\"3\"\n         stroke-linecap=\"round\"\n         stroke-linejoin=\"round\"\n         aria-hidden=\"true\">\n\n      <!-- Weniger Wiederholungen -->\n      <path d=\"M10 17a17 17 0 1 1-2 13\"\/>\n\n      <!-- R\u00fcckkehrpfeil -->\n      <path d=\"M10 7v10h10\"\/>\n\n      <!-- Reduzierung -->\n      <path d=\"M18 26h12\"\/>\n\n    <\/svg>\n\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-37bf645 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"37bf645\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>12%<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-623a8df elementor-widget elementor-widget-text-editor\" data-id=\"623a8df\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>weniger Wiederholungsbesuche<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1da7057 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"1da7057\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-6abc7ce elementor-widget elementor-widget-html\" data-id=\"6abc7ce\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display:flex;justify-content:left;align-items:center;width:100%\">\n  <div style=\"width:68px;height:68px;border-radius:50%;background:#FFFFFF;display:flex;justify-content:center;align-items:center;flex-shrink:0\">\n\n    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n         width=\"36\"\n         height=\"36\"\n         viewBox=\"0 0 48 48\"\n         fill=\"none\"\n         stroke=\"#FA4A05\"\n         stroke-width=\"3\"\n         stroke-linecap=\"round\"\n         stroke-linejoin=\"round\"\n         aria-hidden=\"true\">\n\n      <!-- Produktivit\u00e4tssteigerung -->\n      <rect x=\"7\" y=\"29\" width=\"8\" height=\"12\" rx=\"1\"\/>\n      <rect x=\"20\" y=\"21\" width=\"8\" height=\"20\" rx=\"1\"\/>\n      <rect x=\"33\" y=\"11\" width=\"8\" height=\"30\" rx=\"1\"\/>\n\n      <!-- Grundlinie -->\n      <path d=\"M5 41h38\"\/>\n\n    <\/svg>\n\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-736dbb6 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"736dbb6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>40%<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-507fd23 elementor-widget elementor-widget-text-editor\" data-id=\"507fd23\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>produktivere<br \/>Disponenten<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-453ffc3 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"453ffc3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-efec3bf e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"efec3bf\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8af54d4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"8af54d4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9def9fc elementor-widget elementor-widget-html\" data-id=\"9def9fc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display: flex;align-items: center;gap: 10px;font-family: &#039;Nunito&#039;, sans-serif;font-weight: 900;font-size: 16px;color: #FFFFFF\">\n  <span style=\"display: inline-block;width: 28px;height: 3px;background: #FA4A05;border-radius: 2px;flex-shrink: 0\"><\/span>\n  <span>Field Service Mobile App<\/span>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-79aade7 text-left elementor-widget elementor-widget-tp-heading-title\" data-id=\"79aade7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09df94a3e style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\"Was Techniker auf ihrem\">Was Techniker auf ihrem<span class=\"title-s \"> Smartphone sehen <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c42ead3 elementor-widget elementor-widget-text-editor\" data-id=\"c42ead3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Die Field Service Mobile App l\u00e4uft auf Smartphones und Tablets und funktioniert auch offline \u2013 wichtig etwa in Kellern, Produktionsanlagen oder l\u00e4ndlichen Regionen. F\u00fcr jeden Auftrag sehen Techniker Adresse, Kontaktperson, Aufgabenliste, ben\u00f6tigte Teile und die vollst\u00e4ndige Historie der Anlage. Sie arbeiten Checklisten ab, scannen Barcodes, machen Fotos, erfassen Zeiten und Materialien und lassen den Kunden direkt auf dem Display unterschreiben.<\/p><p>Copilot in der App fasst den Arbeitsauftrag zusammen, bevor der Techniker eintrifft, und erm\u00f6glicht Aktualisierungen per Texteingabe oder Sprache in nat\u00fcrlicher Sprache. Wird Unterst\u00fctzung von Kollegen ben\u00f6tigt, kann direkt aus dem Auftrag ein Microsoft Teams-Videoanruf gestartet und die Situation vor Ort geteilt werden.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9ad50b7 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"9ad50b7\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9f32a39 elementor-widget elementor-widget-html\" data-id=\"9f32a39\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<style>\n\n\n\/* ==========================================\n   COLLANA \u2013 DYNAMICS 365 FIELD SERVICE\n   Mobile App Visualisierung\n   ========================================== *\/\n\n#collana-field-mobile-visual {\n    width: 100%;\n    max-width: 770px;\n    margin: 0 auto;\n    font-family: 'Nunito', sans-serif;\n    container-type: inline-size;\n}\n\n#collana-field-mobile-visual * {\n    box-sizing: border-box;\n}\n\n#collana-field-mobile-visual .cf-stage {\n    width: 100%;\n    height: 600px;\n    position: relative;\n    isolation: isolate;\n    overflow: hidden;\n    border-radius: 22px;\n    background: radial-gradient(\n        ellipse at 50% 45%,\n        #33303C 0%,\n        #26252F 55%,\n        #1F1F29 100%\n    );\n}\n\n\/* Kreise im Hintergrund *\/\n\n#collana-field-mobile-visual .cf-ring {\n    position: absolute;\n    top: 48%;\n    left: 50%;\n    transform: translate(-50%, -50%);\n    width: 440px;\n    height: 440px;\n    border: 1px solid rgba(250,74,5,.25);\n    border-radius: 50%;\n    pointer-events: none;\n}\n\n#collana-field-mobile-visual .cf-ring::after {\n    content: \"\";\n    position: absolute;\n    inset: 42px;\n    border: 1px solid rgba(255,255,255,.09);\n    border-radius: 50%;\n}\n\n\/* Smartphone *\/\n\n#collana-field-mobile-visual .cf-phone {\n    position: absolute;\n    z-index: 2;\n    top: 29px;\n    left: 50%;\n    transform: translateX(-50%) rotate(-4deg);\n\n    width: 260px;\n    height: 515px;\n\n    border: 7px solid #11151D;\n    border-radius: 38px;\n    overflow: hidden;\n    background: #FFFFFF;\n\n    box-shadow:\n        0 30px 65px rgba(0,0,0,.4),\n        0 0 0 1px #5E6270;\n}\n\n\/* Dynamic Island *\/\n\n#collana-field-mobile-visual .cf-island {\n    position: absolute;\n    z-index: 5;\n    top: 4px;\n    left: 50%;\n    transform: translateX(-50%);\n    width: 77px;\n    height: 18px;\n    background: #11151D;\n    border-radius: 0 0 13px 13px;\n}\n\n#collana-field-mobile-visual .cf-statusbar {\n    height: 35px;\n    padding: 9px 14px 0;\n    display: flex;\n    justify-content: space-between;\n    color: #20242C;\n    font-size: 10px;\n    font-weight: 900;\n}\n\n\/* App Header *\/\n\n#collana-field-mobile-visual .cf-app-header {\n    height: 51px;\n    background: #1F1F29;\n    color: white;\n    display: flex;\n    align-items: center;\n    gap: 10px;\n    padding: 0 14px;\n    font-size: 13px;\n    font-weight: 800;\n}\n\n#collana-field-mobile-visual .cf-app-icon {\n    width: 23px;\n    height: 23px;\n    background: #FA4A05;\n    border-radius: 6px;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    color: white;\n    font-size: 20px;\n    font-weight: 900;\n}\n\n\/* Smartphone Inhalt *\/\n\n#collana-field-mobile-visual .cf-screen {\n    padding: 17px 15px;\n    color: #1F1F29;\n}\n\n#collana-field-mobile-visual .cf-order-id {\n    font-size: 9px;\n    letter-spacing: 1.2px;\n    color: #88909D;\n    font-weight: 900;\n}\n\n#collana-field-mobile-visual .cf-order-title {\n    font-size: 17px;\n    line-height: 1.35;\n    font-weight: 900;\n    margin: 8px 0 5px;\n}\n\n#collana-field-mobile-visual .cf-address {\n    font-size: 10px;\n    color: #848A93;\n}\n\n#collana-field-mobile-visual .cf-order-status {\n    display: inline-block;\n    margin-top: 13px;\n    padding: 6px 10px;\n    background: #DAF0E9;\n    border-radius: 30px;\n    color: #258774;\n    font-size: 10px;\n    font-weight: 900;\n}\n\n#collana-field-mobile-visual .cf-divider {\n    height: 1px;\n    background: #E9ECEF;\n    margin: 16px 0;\n}\n\n\/* Aufgabenliste *\/\n\n#collana-field-mobile-visual .cf-task-heading {\n    display: flex;\n    align-items: center;\n    justify-content: space-between;\n    gap: 6px;\n    margin-bottom: 14px;\n}\n\n#collana-field-mobile-visual .cf-task-heading strong {\n    font-size: 12px;\n}\n\n#collana-field-mobile-visual .cf-task-heading span {\n    color: #FA4A05;\n    font-size: 9px;\n    font-weight: 900;\n}\n\n#collana-field-mobile-visual .cf-task {\n    display: flex;\n    align-items: center;\n    gap: 9px;\n    margin-bottom: 13px;\n    font-size: 11px;\n    font-weight: 800;\n}\n\n#collana-field-mobile-visual .cf-check {\n    width: 18px;\n    height: 18px;\n    flex-shrink: 0;\n    border-radius: 5px;\n    border: 1px solid #CDD4D9;\n    display: flex;\n    justify-content: center;\n    align-items: center;\n}\n\n#collana-field-mobile-visual .cf-check.done {\n    background: #43AA9B;\n    border-color: #43AA9B;\n    color: white;\n}\n\n\/* Funktions-Kacheln *\/\n\n#collana-field-mobile-visual .cf-functions-title {\n    font-size: 12px;\n    font-weight: 900;\n    margin-bottom: 12px;\n}\n\n#collana-field-mobile-visual .cf-functions {\n    display: flex;\n    gap: 7px;\n}\n\n#collana-field-mobile-visual .cf-function {\n    flex: 1;\n    min-width: 0;\n    background: #F2F5F0;\n    border-radius: 10px;\n    padding: 11px 4px;\n    text-align: center;\n    color: #1F1F29;\n    font-size: 9px;\n    font-weight: 800;\n}\n\n#collana-field-mobile-visual .cf-function svg {\n    display: block;\n    margin: 0 auto 7px;\n    width: 21px;\n    height: 21px;\n    fill: none;\n    stroke: #FA4A05;\n    stroke-width: 3;\n    stroke-linecap: round;\n    stroke-linejoin: round;\n}\n\n#collana-field-mobile-visual .cf-home-indicator {\n    position: absolute;\n    bottom: 8px;\n    left: 50%;\n    transform: translateX(-50%);\n    width: 75px;\n    height: 4px;\n    background: #20242C;\n    border-radius: 5px;\n}\n\n\/* Schwebende Karten *\/\n\n#collana-field-mobile-visual .cf-floating {\n    position: absolute;\n    z-index: 4;\n    background: #FFFFFF;\n    color: #1F1F29;\n    border-radius: 16px;\n    box-shadow: 0 15px 35px rgba(0,0,0,.25);\n    border: 1px solid rgba(0,0,0,.04);\n}\n\n\/* Offline *\/\n\n#collana-field-mobile-visual .cf-offline {\n    top: 75px;\n    left: 5%;\n    padding: 13px 15px;\n    display: flex;\n    align-items: center;\n    gap: 10px;\n    font-size: 12px;\n    font-weight: 900;\n    white-space: nowrap;\n}\n\n#collana-field-mobile-visual .cf-offline-icon {\n    width: 35px;\n    height: 35px;\n    background: #E6F4EF;\n    border-radius: 50%;\n    display: flex;\n    justify-content: center;\n    align-items: center;\n}\n\n#collana-field-mobile-visual .cf-offline-icon svg {\n    width: 19px;\n    height: 19px;\n    fill: none;\n    stroke: #27987F;\n    stroke-width: 3;\n    stroke-linecap: round;\n}\n\n\/* Copilot *\/\n\n#collana-field-mobile-visual .cf-copilot {\n    top: 170px;\n    right: 4%;\n    width: 190px;\n    padding: 16px;\n}\n\n#collana-field-mobile-visual .cf-copilot-head {\n    display: flex;\n    align-items: center;\n    gap: 9px;\n    margin-bottom: 12px;\n}\n\n#collana-field-mobile-visual .cf-copilot-head img {\n    width: 28px;\n    height: 28px;\n    object-fit: contain;\n}\n\n#collana-field-mobile-visual .cf-copilot-head strong {\n    font-size: 14px;\n}\n\n#collana-field-mobile-visual .cf-copilot-text {\n    font-size: 11px;\n    line-height: 1.5;\n    color: #6F7580;\n}\n\n\/* Microsoft Teams *\/\n\n#collana-field-mobile-visual .cf-teams {\n    right: 5%;\n    bottom: 75px;\n    padding: 12px 14px;\n    display: flex;\n    align-items: center;\n    gap: 10px;\n}\n\n#collana-field-mobile-visual .cf-teams-logo {\n    width: 38px;\n    height: 38px;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n}\n\n#collana-field-mobile-visual .cf-teams-logo img {\n    width: 100%;\n    height: 100%;\n    object-fit: contain;\n}\n\n#collana-field-mobile-visual .cf-teams strong {\n    display: block;\n    font-size: 12px;\n    margin-bottom: 3px;\n}\n\n#collana-field-mobile-visual .cf-teams span {\n    display: block;\n    font-size: 10px;\n    color: #78808B;\n}\n\n\n\/* Unaufdringliche Bildunterschrift unten *\/\n#collana-field-mobile-visual .cf-caption {\n    position: absolute;\n    bottom: 15px;\n    left: 50%;\n    transform: translateX(-50%);\n    z-index: 1;\n    color: rgba(242,245,240,.65);\n    font-size: 10px;\n    line-height: 1.3;\n    text-align: center;\n    white-space: nowrap;\n}\n\n\/* Responsive *\/\n\n@container (max-width: 620px) {\n\n    #collana-field-mobile-visual .cf-stage {\n        height: 560px;\n    }\n\n    #collana-field-mobile-visual .cf-phone {\n        width: 238px;\n        height: 510px;\n    }\n\n    #collana-field-mobile-visual .cf-offline {\n        left: 2%;\n        padding: 10px;\n        font-size: 10px;\n    }\n\n    #collana-field-mobile-visual .cf-offline-icon {\n        width: 29px;\n        height: 29px;\n    }\n\n    #collana-field-mobile-visual .cf-copilot {\n        right: 1%;\n        width: 156px;\n        padding: 12px;\n    }\n\n    #collana-field-mobile-visual .cf-teams {\n        right: 1%;\n        padding: 10px;\n    }\n}\n\n@container (max-width: 430px) {\n\n    #collana-field-mobile-visual .cf-stage {\n        height: 510px;\n    }\n\n    #collana-field-mobile-visual .cf-ring {\n        width: 320px;\n        height: 320px;\n    }\n\n    #collana-field-mobile-visual .cf-phone {\n        width: 220px;\n        height: 510px;\n        top: 5px;\n        transform: translateX(-50%) rotate(-4deg) scale(.88);\n        transform-origin: top center;\n    }\n\n    #collana-field-mobile-visual .cf-offline {\n        top: 30px;\n        left: 2%;\n    }\n\n    #collana-field-mobile-visual .cf-copilot {\n        top: 155px;\n        right: 1%;\n        width: 132px;\n    }\n\n    #collana-field-mobile-visual .cf-copilot-text {\n        font-size: 10px;\n    }\n\n    #collana-field-mobile-visual .cf-teams {\n        bottom: 45px;\n        right: 1%;\n    }\n\n    #collana-field-mobile-visual .cf-caption {\n        bottom: 12px;\n    }\n}\n\n\n\n<\/style>\n\n<div id=\"collana-field-mobile-visual\">\n\n<div class=\"cf-stage\">\n\n    <!-- Hintergrundkreise -->\n    <div class=\"cf-ring\"><\/div>\n\n    <!-- Smartphone -->\n    <div class=\"cf-phone\">\n\n        <div class=\"cf-island\"><\/div>\n\n        <div class=\"cf-statusbar\">\n            <span>9:41<\/span>\n            <span>\u25cf\u25cf\u25cf \u25b0<\/span>\n        <\/div>\n\n        <div class=\"cf-app-header\">\n            <span class=\"cf-app-icon\">\u2733<\/span>\n            <span>Field Service<\/span>\n        <\/div>\n\n        <div class=\"cf-screen\">\n\n            <div class=\"cf-order-id\">\n                ARBEITSAUFTRAG \u00b7 FS-2048\n            <\/div>\n\n            <div class=\"cf-order-title\">\n                Wartung einer<br>\n                Produktionsanlage\n            <\/div>\n\n            <div class=\"cf-address\">\n                \u2316 Kundenstandort \u00b7 Halle 2\n            <\/div>\n\n            <div class=\"cf-order-status\">\n                \u25cf In Bearbeitung\n            <\/div>\n\n            <div class=\"cf-divider\"><\/div>\n\n            <div class=\"cf-task-heading\">\n                <strong>Aufgabenliste<\/strong>\n                <span>2 von 4 erledigt<\/span>\n            <\/div>\n\n            <div class=\"cf-task\">\n                <span class=\"cf-check done\">\u2713<\/span>\n                Anlage pr\u00fcfen\n            <\/div>\n\n            <div class=\"cf-task\">\n                <span class=\"cf-check done\">\u2713<\/span>\n                Sicherheitscheck\n            <\/div>\n\n            <div class=\"cf-task\">\n                <span class=\"cf-check\"><\/span>\n                Ersatzteile erfassen\n            <\/div>\n\n            <div class=\"cf-task\">\n                <span class=\"cf-check\"><\/span>\n                Kundenunterschrift\n            <\/div>\n\n            <div class=\"cf-divider\"><\/div>\n\n            <div class=\"cf-functions-title\">\n                Erfassung vor Ort\n            <\/div>\n\n            <div class=\"cf-functions\">\n\n                <!-- Foto -->\n                <div class=\"cf-function\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n                        <path d=\"M4 7h4l2-2h4l2 2h4v12H4z\"\/>\n                        <circle cx=\"12\" cy=\"13\" r=\"3.5\"\/>\n                    <\/svg>\n                    Fotos\n                <\/div>\n\n                <!-- Barcode -->\n                <div class=\"cf-function\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n                        <path d=\"M4 5v14M7 5v14M11 5v14M15 5v14M18 5v14M21 5v14\"\/>\n                    <\/svg>\n                    Barcode\n                <\/div>\n\n                <!-- Signatur -->\n                <div class=\"cf-function\">\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n                        <path d=\"M4 17c3-1 4-8 6-8 2 0-1 9 2 9 2 0 3-5 5-5 1 0 0 4 3 3\"\/>\n                        <path d=\"M4 21h16\"\/>\n                    <\/svg>\n                    Signatur\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n        <div class=\"cf-home-indicator\"><\/div>\n\n    <\/div>\n\n    <!-- Offline-Karte -->\n    <div class=\"cf-floating cf-offline\">\n\n        <span class=\"cf-offline-icon\">\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\" viewBox=\"0 0 24 24\" aria-hidden=\"true\">\n                <circle cx=\"12\" cy=\"12\" r=\"9\"\/>\n                <path d=\"m7.5 12 3 3 6-6\"\/>\n            <\/svg>\n        <\/span>\n\n        <span>Offline verf\u00fcgbar<\/span>\n\n    <\/div>\n\n    <!-- Copilot-Karte -->\n    <div class=\"cf-floating cf-copilot\">\n\n        <div class=\"cf-copilot-head\">\n\n            <img decoding=\"async\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/microsoft-copilot.svg\" alt=\"Microsoft Copilot\" loading=\"lazy\">\n\n            <strong>Copilot<\/strong>\n\n        <\/div>\n\n        <div class=\"cf-copilot-text\">\n            Auftragsinformationen und\n            Anlagenhistorie auf einen Blick.\n        <\/div>\n\n    <\/div>\n\n    <!-- Teams-Karte -->\n    <div class=\"cf-floating cf-teams\">\n\n        <div class=\"cf-teams-logo\">\n\n            <img decoding=\"async\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Microsoft_Office_Teams_2019\u20132025.svg\" alt=\"Microsoft Teams\" loading=\"lazy\">\n\n        <\/div>\n\n        <div>\n            <strong>Microsoft Teams<\/strong>\n            <span>Video-Unterst\u00fctzung<\/span>\n        <\/div>\n\n    <\/div>\n\n    <div class=\"cf-caption\">\n        Schematische App-Illustration\n    <\/div>\n\n<\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d5d30f6 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"d5d30f6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c0652ff elementor-widget elementor-widget-html\" data-id=\"c0652ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display: flex;align-items: center;gap: 10px;font-family: &#039;Nunito&#039;, sans-serif;font-weight: 900;font-size: 16px;color: #42424D\">\n  <span style=\"display: inline-block;width: 28px;height: 3px;background: #FA4A05;border-radius: 2px;flex-shrink: 0\"><\/span>\n  <span>Microsoft Dynamics 365 Field Service<\/span>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-3fd8eed text-left elementor-widget__width-initial elementor-widget elementor-widget-tp-heading-title\" data-id=\"3fd8eed\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09df970e5 style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\"Von Reparaturen zur\">Von Reparaturen zur<span class=\"title-s \"> geplanten Wartung <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5958f85 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"5958f85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Field Service f\u00fchrt f\u00fcr jede Maschine, Anlage oder jedes Ger\u00e4t, das Sie bei Ihren Kunden betreuen, eine Historie: Wo ist es installiert, welche Komponenten sind verbaut und welche Arbeiten wurden bereits durchgef\u00fchrt? Servicevereinbarungen erstellen Wartungsauftr\u00e4ge automatisch in den festgelegten Intervallen. So wird keine Inspektion vergessen.<\/p><p>Vernetzte Maschinen gehen noch einen Schritt weiter: Meldet ein Sensor einen ungew\u00f6hnlichen Wert, kann Field Service automatisch einen Arbeitsauftrag erstellen. So pr\u00fcft ein Techniker die Anlage, bevor es zu einem Ausfall kommt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8a041aa e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"8a041aa\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7b0df6d elementor-widget elementor-widget-html\" data-id=\"7b0df6d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- ==========================================\n     COLLANA \u2013 FIELD SERVICE\n     Von Reparaturen zur geplanten Wartung\n     Prozessgrafik f\u00fcr Elementor\n     ========================================== -->\n\n<div id=\"collana-fs-maintenance\">\n\n<style>\n\n\/* ==========================================\n   GRUNDLAYOUT\n   ========================================== *\/\n\n#collana-fs-maintenance {\n    width: 100%;\n    max-width: 1194px;\n    margin: 0 auto;\n    font-family: 'Nunito', sans-serif;\n    color: #1F1F29;\n    container-type: inline-size;\n}\n\n#collana-fs-maintenance *,\n#collana-fs-maintenance *::before,\n#collana-fs-maintenance *::after {\n    box-sizing: border-box;\n}\n\n\n\/* Wei\u00dfer Grafik-Container *\/\n\n#collana-fs-maintenance .fsm-panel {\n    background: #FFFFFF;\n    border: 1px solid #E5E8E5;\n    border-radius: 20px;\n    padding: 27px 24px;\n    box-shadow: 0 9px 26px rgba(31,31,41,.035);\n}\n\n\n\/* Prozess-Layout *\/\n\n#collana-fs-maintenance .fsm-flow {\n    display: grid;\n    grid-template-columns:\n        minmax(0, 1fr)\n        38px\n        minmax(0, 1.06fr)\n        38px\n        minmax(0, 1fr);\n    gap: 12px;\n    align-items: center;\n}\n\n\n\/* ==========================================\n   1. ANLAGE\n   ========================================== *\/\n\n#collana-fs-maintenance .fsm-machine-card {\n    background: #1F1F29;\n    color: #FFFFFF;\n    border-radius: 15px;\n    padding: 23px;\n    min-height: 265px;\n\n    display: flex;\n    flex-direction: column;\n    justify-content: space-between;\n\n    overflow: hidden;\n    position: relative;\n}\n\n#collana-fs-maintenance .fsm-machine-card::before {\n    content: \"\";\n    position: absolute;\n    width: 155px;\n    height: 155px;\n    border: 1px solid rgba(255,255,255,.08);\n    border-radius: 50%;\n    top: -65px;\n    right: -65px;\n    pointer-events: none;\n}\n\n#collana-fs-maintenance .fsm-title {\n    font-size: 18px;\n    font-weight: 900;\n    line-height: 1.3;\n}\n\n#collana-fs-maintenance .fsm-subtitle {\n    font-size: 12px;\n    margin-top: 4px;\n    color: #BDBEC7;\n}\n\n#collana-fs-maintenance .fsm-machine-icon {\n    display: flex;\n    align-items: center;\n    justify-content: center;\n    height: 118px;\n}\n\n#collana-fs-maintenance .fsm-machine-icon svg {\n    display: block;\n    width: 165px;\n    max-width: 100%;\n    height: 115px;\n}\n\n#collana-fs-maintenance .fsm-pills {\n    display: flex;\n    flex-wrap: wrap;\n    gap: 6px;\n}\n\n#collana-fs-maintenance .fsm-pill {\n    color: #F2F2F5;\n    border: 1px solid rgba(255,255,255,.24);\n    border-radius: 6px;\n    padding: 7px 9px;\n    font-size: 11px;\n    font-weight: 700;\n    white-space: nowrap;\n}\n\n\n\/* ==========================================\n   VERBINDUNGSPFEILE\n   ========================================== *\/\n\n#collana-fs-maintenance .fsm-arrow {\n    width: 100%;\n    display: flex;\n    align-items: center;\n    justify-content: center;\n}\n\n#collana-fs-maintenance .fsm-arrow svg {\n    display: block;\n    width: 100%;\n    max-width: 48px;\n    height: 24px;\n    overflow: visible;\n}\n\n\n\/* ==========================================\n   2. AUSL\u00d6SER\n   ========================================== *\/\n\n#collana-fs-maintenance .fsm-triggers {\n    display: flex;\n    flex-direction: column;\n    gap: 13px;\n}\n\n#collana-fs-maintenance .fsm-trigger {\n    min-height: 126px;\n    padding: 19px 15px;\n\n    display: flex;\n    align-items: center;\n    gap: 13px;\n\n    background: #FAFBF9;\n    border: 1px solid #E7EAE7;\n    border-radius: 14px;\n}\n\n#collana-fs-maintenance .fsm-trigger-icon {\n    width: 46px;\n    height: 46px;\n    min-width: 46px;\n\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    background: #FFECE1;\n    color: #FA4A05;\n    border-radius: 12px;\n}\n\n\/* Sensor \u2013 collana Aqua *\/\n\n#collana-fs-maintenance .fsm-trigger-icon.green {\n    background: rgba(74,166,166,.12);\n    color: #4AA6A6;\n}\n\n#collana-fs-maintenance .fsm-trigger-icon svg {\n    display: block;\n    width: 25px;\n    height: 25px;\n\n    fill: none;\n    stroke: currentColor;\n    stroke-width: 2;\n    stroke-linecap: round;\n    stroke-linejoin: round;\n}\n\n#collana-fs-maintenance .fsm-trigger-title {\n    font-size: 15px;\n    font-weight: 900;\n    line-height: 1.35;\n    margin-bottom: 5px;\n    overflow-wrap: anywhere;\n}\n\n#collana-fs-maintenance .fsm-trigger-description {\n    font-size: 12px;\n    line-height: 1.5;\n    color: #737780;\n}\n\n\n\/* ==========================================\n   3. ARBEITSAUFTRAG\n   ========================================== *\/\n\n#collana-fs-maintenance .fsm-result {\n    min-height: 265px;\n    padding: 24px 17px;\n    border-radius: 15px;\n\n    background: #FFF0E7;\n    border: 1px solid #FFDDCA;\n\n    display: flex;\n    flex-direction: column;\n    align-items: center;\n    justify-content: center;\n\n    gap: 13px;\n    text-align: center;\n}\n\n#collana-fs-maintenance .fsm-result-icon {\n    width: 78px;\n    height: 78px;\n\n    border-radius: 19px;\n    background: #FFFFFF;\n    color: #FA4A05;\n\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    box-shadow: 0 7px 22px rgba(250,74,5,.08);\n}\n\n#collana-fs-maintenance .fsm-result-icon svg {\n    display: block;\n    width: 43px;\n    height: 43px;\n\n    fill: none;\n    stroke: currentColor;\n    stroke-width: 2;\n    stroke-linecap: round;\n    stroke-linejoin: round;\n}\n\n#collana-fs-maintenance .fsm-result-title {\n    font-size: 20px;\n    line-height: 1.25;\n    font-weight: 900;\n}\n\n#collana-fs-maintenance .fsm-automatic {\n    display: inline-block;\n    background: #FFFFFF;\n    color: #E44B10;\n\n    font-size: 12px;\n    font-weight: 900;\n\n    border-radius: 30px;\n    padding: 8px 15px;\n}\n\n#collana-fs-maintenance .fsm-result-description {\n    font-size: 12px;\n    line-height: 1.5;\n    color: #62616A;\n    max-width: 180px;\n}\n\n\n\/* ==========================================\n   TABLET \u2013 BIS 1024 PX CONTAINERBREITE\n   ========================================== *\/\n\n@container (max-width: 1024px) {\n\n    #collana-fs-maintenance .fsm-panel {\n        padding: 18px 15px;\n    }\n\n    #collana-fs-maintenance .fsm-flow {\n        grid-template-columns:\n            minmax(0, 1fr)\n            24px\n            minmax(0, 1fr)\n            24px\n            minmax(0, 1fr);\n        gap: 6px;\n    }\n\n    #collana-fs-maintenance .fsm-machine-card {\n        padding: 17px;\n    }\n\n    #collana-fs-maintenance .fsm-trigger {\n        padding: 12px 10px;\n        gap: 9px;\n    }\n\n    #collana-fs-maintenance .fsm-trigger-icon {\n        width: 34px;\n        height: 34px;\n        min-width: 34px;\n    }\n\n    #collana-fs-maintenance .fsm-trigger-icon svg {\n        width: 20px;\n        height: 20px;\n    }\n\n    #collana-fs-maintenance .fsm-trigger-title {\n        font-size: 13px;\n    }\n\n    #collana-fs-maintenance .fsm-result-title {\n        font-size: 18px;\n    }\n}\n\n\n\/* ==========================================\n   MOBILE \u2013 BIS 767 PX CONTAINERBREITE\n   ========================================== *\/\n\n@container (max-width: 767px) {\n\n    #collana-fs-maintenance .fsm-panel {\n        padding: 17px;\n        border-radius: 14px;\n    }\n\n    #collana-fs-maintenance .fsm-flow {\n        grid-template-columns: minmax(0, 1fr);\n        gap: 9px;\n    }\n\n    #collana-fs-maintenance .fsm-machine-card {\n        min-height: 220px;\n        padding: 20px;\n    }\n\n    #collana-fs-maintenance .fsm-arrow {\n        height: 39px;\n    }\n\n    #collana-fs-maintenance .fsm-arrow svg {\n        width: 40px;\n        transform: rotate(90deg);\n    }\n\n    #collana-fs-maintenance .fsm-triggers {\n        gap: 10px;\n    }\n\n    #collana-fs-maintenance .fsm-trigger {\n        min-height: 92px;\n        padding: 15px;\n    }\n\n    #collana-fs-maintenance .fsm-trigger-icon {\n        width: 43px;\n        height: 43px;\n        min-width: 43px;\n    }\n\n    #collana-fs-maintenance .fsm-trigger-title {\n        font-size: 15px;\n    }\n\n    #collana-fs-maintenance .fsm-result {\n        min-height: 225px;\n    }\n}\n\n<\/style>\n\n\n<!-- ==========================================\n     HTML \u2013 PROZESSGRAFIK\n     ========================================== -->\n\n<div class=\"fsm-panel\">\n\n    <div class=\"fsm-flow\">\n\n\n        <!-- ==================================\n             1. ANLAGE \/ ANLAGENHISTORIE\n             ================================== -->\n\n        <div class=\"fsm-machine-card\">\n\n            <div>\n                <div class=\"fsm-title\">Anlage<\/div>\n                <div class=\"fsm-subtitle\">Historie<\/div>\n            <\/div>\n\n\n            <!-- Maschinen-Icon -->\n\n            <div class=\"fsm-machine-icon\">\n\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                     viewBox=\"0 0 160 112\"\n                     fill=\"none\"\n                     stroke=\"#F2F5F0\"\n                     stroke-width=\"3\"\n                     stroke-linecap=\"round\"\n                     stroke-linejoin=\"round\"\n                     aria-hidden=\"true\">\n\n                    <!-- Maschinengeh\u00e4use -->\n                    <rect x=\"20\" y=\"20\"\n                          width=\"120\"\n                          height=\"72\"\n                          rx=\"7\"\/>\n\n                    <!-- Bedienfeld -->\n                    <rect x=\"32\" y=\"32\"\n                          width=\"56\"\n                          height=\"37\"\n                          rx=\"4\"\/>\n\n                    <!-- Display -->\n                    <path d=\"M42 45h36\"\/>\n                    <path d=\"M42 54h24\"\/>\n\n                    <!-- Kontrollelement -->\n                    <circle cx=\"116\" cy=\"48\" r=\"10\"\/>\n\n                    <!-- Status -->\n                    <circle cx=\"116\" cy=\"48\"\n                            r=\"3\"\n                            fill=\"#FA4A05\"\n                            stroke=\"none\"\/>\n\n                    <!-- L\u00fcftung -->\n                    <path d=\"M104 70h24\"\/>\n                    <path d=\"M104 79h24\"\/>\n\n                    <!-- Standf\u00fc\u00dfe -->\n                    <path d=\"M36 92v9\"\/>\n                    <path d=\"M124 92v9\"\/>\n\n                    <!-- Sockel -->\n                    <path d=\"M26 102h108\"\/>\n\n                <\/svg>\n\n            <\/div>\n\n\n            <!-- Anlagenbereiche -->\n\n            <div class=\"fsm-pills\">\n                <span class=\"fsm-pill\">Komponenten<\/span>\n                <span class=\"fsm-pill\">Arbeiten<\/span>\n                <span class=\"fsm-pill\">Historie<\/span>\n            <\/div>\n\n        <\/div>\n\n\n        <!-- ==================================\n             PFEIL 1\n             ================================== -->\n\n        <div class=\"fsm-arrow\" aria-hidden=\"true\">\n\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                 viewBox=\"0 0 40 24\"\n                 fill=\"none\"\n                 stroke=\"#FA4A05\"\n                 stroke-width=\"3\"\n                 stroke-linecap=\"round\"\n                 stroke-linejoin=\"round\">\n\n                <path d=\"M3 12h33\"\/>\n                <path d=\"M28 5l8 7-8 7\"\/>\n\n            <\/svg>\n\n        <\/div>\n\n\n        <!-- ==================================\n             2. AUSL\u00d6SER\n             ================================== -->\n\n        <div class=\"fsm-triggers\">\n\n\n            <!-- Servicevereinbarungen -->\n\n            <div class=\"fsm-trigger\">\n\n                <div class=\"fsm-trigger-icon\">\n\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                         viewBox=\"0 0 32 32\"\n                         aria-hidden=\"true\">\n\n                        <!-- Kalender -->\n                        <rect x=\"4\" y=\"6\"\n                              width=\"24\"\n                              height=\"23\"\n                              rx=\"3\"\/>\n\n                        <!-- Kalenderhaken -->\n                        <path d=\"M10 3v6\"\/>\n                        <path d=\"M22 3v6\"\/>\n\n                        <!-- Trennlinie -->\n                        <path d=\"M4 13h24\"\/>\n\n                        <!-- Geplantes Intervall -->\n                        <path d=\"M10 21l4 4 8-9\"\/>\n\n                    <\/svg>\n\n                <\/div>\n\n                <div>\n\n                    <div class=\"fsm-trigger-title\">\n                        Servicevereinbarungen\n                    <\/div>\n\n                    <div class=\"fsm-trigger-description\">\n                        Festgelegte Intervalle\n                    <\/div>\n\n                <\/div>\n\n            <\/div>\n\n\n            <!-- Sensormeldung -->\n\n            <div class=\"fsm-trigger\">\n\n                <div class=\"fsm-trigger-icon green\">\n\n                    <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                         viewBox=\"0 0 32 32\"\n                         aria-hidden=\"true\">\n\n                        <!-- Sensoranzeige -->\n                        <circle cx=\"16\" cy=\"16\" r=\"12\"\/>\n\n                        <!-- Messsignal -->\n                        <path d=\"M5 17h6l3-7 4 13 3-7h6\"\/>\n\n                    <\/svg>\n\n                <\/div>\n\n                <div>\n\n                    <div class=\"fsm-trigger-title\">\n                        Sensor\n                    <\/div>\n\n                    <div class=\"fsm-trigger-description\">\n                        Ungew\u00f6hnlicher Wert\n                    <\/div>\n\n                <\/div>\n\n            <\/div>\n\n        <\/div>\n\n\n        <!-- ==================================\n             PFEIL 2\n             ================================== -->\n\n        <div class=\"fsm-arrow\" aria-hidden=\"true\">\n\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                 viewBox=\"0 0 40 24\"\n                 fill=\"none\"\n                 stroke=\"#FA4A05\"\n                 stroke-width=\"3\"\n                 stroke-linecap=\"round\"\n                 stroke-linejoin=\"round\">\n\n                <path d=\"M3 12h33\"\/>\n                <path d=\"M28 5l8 7-8 7\"\/>\n\n            <\/svg>\n\n        <\/div>\n\n\n        <!-- ==================================\n             3. AUTOMATISCHER ARBEITSAUFTRAG\n             ================================== -->\n\n        <div class=\"fsm-result\">\n\n\n            <!-- Arbeitsauftrag-Icon -->\n\n            <div class=\"fsm-result-icon\">\n\n                <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                     viewBox=\"0 0 48 48\"\n                     aria-hidden=\"true\">\n\n                    <!-- Dokument -->\n                    <rect x=\"9\" y=\"9\"\n                          width=\"30\"\n                          height=\"35\"\n                          rx=\"4\"\/>\n\n                    <!-- Klemmbrett -->\n                    <rect x=\"18\" y=\"5\"\n                          width=\"12\"\n                          height=\"8\"\n                          rx=\"2\"\/>\n\n                    <!-- Dokumentinhalt -->\n                    <path d=\"M16 23h16\"\/>\n                    <path d=\"M16 30h16\"\/>\n                    <path d=\"M16 37h10\"\/>\n\n                <\/svg>\n\n            <\/div>\n\n\n            <!-- Titel -->\n\n            <div class=\"fsm-result-title\">\n                Arbeitsauftrag\n            <\/div>\n\n\n            <!-- Status -->\n\n            <div class=\"fsm-automatic\">\n                automatisch\n            <\/div>\n\n\n            <!-- Beschreibung -->\n\n            <div class=\"fsm-result-description\">\n                bevor es zu einem Ausfall kommt\n            <\/div>\n\n        <\/div>\n\n    <\/div>\n\n<\/div>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-f82e291 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"f82e291\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-bd47696 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"bd47696\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-39433ff text-left elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-tp-heading-title\" data-id=\"39433ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09df996ef style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\"Serviceeins\u00e4tze besser planen.\">Serviceeins\u00e4tze besser planen.<span class=\"title-s \"> Wartung vorausschauend steuern. <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-4c771b1 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"4c771b1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Lassen Sie uns gemeinsam pr\u00fcfen, wie Dynamics 365 Field Service Ihre Disposition entlastet und Techniker im Arbeitsalltag unterst\u00fctzt.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0c5d6b6 elementor-mobile-align-justify elementor-align-left elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"0c5d6b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#anfrage\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Jetzt unverbindlich sprechen \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fb2432b d365-intro-section e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"fb2432b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-98b2076 e-con-full d365-cs-features-grid e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"98b2076\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-302fc97 elementor-widget elementor-widget-html\" data-id=\"302fc97\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display: flex;align-items: center;gap: 10px;font-family: &#039;Nunito&#039;, sans-serif;font-weight: 900;font-size: 16px;color: #42424D\">\n  <span style=\"display: inline-block;width: 28px;height: 3px;background: #FA4A05;border-radius: 2px;flex-shrink: 0\"><\/span>\n  <span>Typische Prozesse in Dynamics 365 Field Service<\/span>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-45be05c text-left elementor-widget-tablet__width-initial elementor-widget elementor-widget-tp-heading-title\" data-id=\"45be05c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09df9bc87 style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\" Typische Prozesse in \"> Typische Prozesse in <span class=\"title-s \"> Dynamics 365 Field Service <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-d98c46e e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"d98c46e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-99aa80e e-con-full d365-cs-feature-card e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"99aa80e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-38e44a1 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"38e44a1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-186f165 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"186f165\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0598c4f elementor-widget elementor-widget-image\" data-id=\"0598c4f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2025\/11\/ICON_Digital_Platform.svg\" class=\"attachment-large size-large wp-image-13263\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-96e9f95 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"96e9f95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-154af2b elementor-widget elementor-widget-heading\" data-id=\"154af2b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Arbeitsauftr\u00e4ge von der Anfrage bis zur Rechnung<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-28c4ff7 elementor-widget elementor-widget-text-editor\" data-id=\"28c4ff7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Arbeitsauftr\u00e4ge entstehen aus einer Serviceanfrage, einem Anruf, einem Servicevertrag oder einer Maschinenmeldung. Vordefinierte Auftragstypen legen Aufgaben, ben\u00f6tigte Teile und die erwartete Dauer fest. So wird jeder Auftrag nach demselben Prinzip geplant. Sobald der Techniker seine Arbeit abgeschlossen hat, ist der Auftrag direkt f\u00fcr die Abrechnung vorbereitet.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f590cf3 d365-cs-feature-footer elementor-widget elementor-widget-html\" data-id=\"f590cf3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"d365-relevant\">\n    <strong class=\"d365-relevant__label\">Relevant f\u00fcr:<\/strong>\n\n    <ul class=\"d365-relevant__tags\">\n        \n        <li>\n            <a href=\"\/branchen\/produktion-fertigung\/\">\n                Produktion &amp; Fertigung\n            <\/a>\n        <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/prozessindustrie-regulierte-branchen\/\">\n                Prozessindustrie\n            <\/a>\n          <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/gross-aussenhandel\/\">\n                Gro\u00df- &amp; Au\u00dfenhandel\n            <\/a>\n        <\/li>\n\n        <li>\n            <a href=\"\/branchen\/logistik-verkehr\/\">\n                Logistik &amp; Transport\n            <\/a>\n        <\/li>\n    <\/ul>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8530c16 e-con-full d365-cs-feature-card e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"8530c16\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-05890a9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"05890a9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-ce06f80 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"ce06f80\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-dcf3894 elementor-widget elementor-widget-image\" data-id=\"dcf3894\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2025\/11\/ICON_business-apps_RED.svg\" class=\"attachment-large size-large wp-image-13258\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-0e447fb e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"0e447fb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c6cae6e elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"c6cae6e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Kunden informiert halten<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8fa84a7 elementor-widget elementor-widget-text-editor\" data-id=\"8fa84a7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tKunden erhalten eine Terminbest\u00e4tigung und eine Nachricht, wenn der Techniker unterwegs ist \u2013 per E-Mail oder SMS. Nach dem Einsatz bekommen sie einen Bericht \u00fcber die ausgef\u00fchrten Arbeiten und auf Wunsch eine kurze Umfrage. Ein Kundenportal kann jederzeit den Status offener Auftr\u00e4ge anzeigen.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-382aad0 d365-cs-feature-footer elementor-widget elementor-widget-html\" data-id=\"382aad0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"d365-relevant\">\n    <strong class=\"d365-relevant__label\">Relevant f\u00fcr:<\/strong>\n    \n    <ul class=\"d365-relevant__tags\">\n        \n        <li>\n             <a href=\"\/branchen\/gross-aussenhandel\/\">\n                Gro\u00df- &amp; Au\u00dfenhandel\n            <\/a>\n        <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/healthcare\/\">\n                Gesundheitswesen\n            <\/a>\n        <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/telekommunikation-it\/\">\n                Telekommunikation &amp; IT\n            <\/a>\n        <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/behoerden-oeffentlicher-sektor\/\">\n                \u00d6ffentlicher Sektor\n                <\/a>\n        <\/li>\n    <\/ul>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e6a3283 e-con-full d365-cs-feature-card e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"e6a3283\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-2bc6532 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"2bc6532\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6c97304 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"6c97304\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e669474 elementor-widget elementor-widget-image\" data-id=\"e669474\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2025\/11\/ICON_projectmanagement.svg\" class=\"attachment-large size-large wp-image-13280\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-be7895b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"be7895b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-abd07da elementor-widget elementor-widget-heading\" data-id=\"abd07da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Vom Servicefall zum Vor-Ort-Einsatz<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cc32859 elementor-widget__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"cc32859\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tL\u00e4sst sich ein Problem nicht telefonisch l\u00f6sen, wird der Vorgang aus Dynamics 365 Customer Service zu einem Arbeitsauftrag in Field Service \u2013 inklusive aller bereits erfassten Informationen. Der Techniker wei\u00df dadurch bereits vor der Abfahrt, was der Kunde gemeldet hat.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e9dd0b4 d365-cs-feature-footer elementor-widget elementor-widget-html\" data-id=\"e9dd0b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"d365-relevant\">\n    <strong class=\"d365-relevant__label\">Relevant f\u00fcr:<\/strong>\n\n    <ul class=\"d365-relevant__tags\">\n\n         <li>\n            <a href=\"\/branchen\/produktion-fertigung\/\">\n                Produktion &amp; Fertigung\n            <\/a>\n        <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/telekommunikation-it\/\">\n                Telekommunikation &amp; IT\n            <\/a>\n        <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/healthcare\/\">\n                Gesundheitswesen\n            <\/a>\n        <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/logistik-verkehr\/\">\n                Logistik &amp; Transport\n            <\/a>\n        <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/prozessindustrie-regulierte-branchen\/\">\n                Prozessindustrie\n            <\/a>\n          <\/li>\n    <\/ul>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ac18951 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"ac18951\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fc60cbf e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"fc60cbf\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-f5e19ce e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"f5e19ce\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d82e989 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"d82e989\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c9b7282 elementor-widget elementor-widget-image\" data-id=\"c9b7282\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2025\/11\/ICON_automation_RED.svg\" class=\"attachment-large size-large wp-image-13257\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e7a36b4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"e7a36b4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a8db48 elementor-widget elementor-widget-heading\" data-id=\"3a8db48\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Ersatzteile &amp; Lagerbest\u00e4nde<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-bd26ac7 elementor-widget elementor-widget-text-editor\" data-id=\"bd26ac7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\nField Service verwaltet Ersatzteile sowohl in Ihren Lagern als auch in den Fahrzeugen Ihrer Techniker. Verwendete Teile werden automatisch verbucht, R\u00fcckgaben und Umlagerungen dokumentiert und fehlende Teile k\u00f6nnen direkt aus dem Arbeitsauftrag bestellt werden.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c3011ce e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"c3011ce\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-47081dc d365-process-footer elementor-widget elementor-widget-html\" data-id=\"47081dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"d365-relevant\">\n    <strong class=\"d365-relevant__label\">Relevant f\u00fcr:<\/strong>\n\n    <ul class=\"d365-relevant__tags\">\n        \n        <li>\n            <a href=\"\/branchen\/produktion-fertigung\/\">\n                Produktion &amp; Fertigung\n            <\/a>\n        <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/prozessindustrie-regulierte-branchen\/\">\n                Prozessindustrie\n            <\/a>\n          <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/gross-aussenhandel\/\">\n                Gro\u00df- &amp; Au\u00dfenhandel\n            <\/a>\n        <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/lebensmittelindustrie\/\">\n                Lebensmittelindustrie\n            <\/a>\n        <\/li>\n    <\/ul>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-fd44a30 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"fd44a30\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d87b476 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"d87b476\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-23f5dbd elementor-widget elementor-widget-image\" data-id=\"23f5dbd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2025\/11\/ICON_Network.svg\" class=\"attachment-large size-large wp-image-13276\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-371adc6 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"371adc6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-46184ca elementor-widget elementor-widget-heading\" data-id=\"46184ca\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Servicevertr\u00e4ge &amp; vorbeugende Wartung<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59b3604 elementor-widget elementor-widget-text-editor\" data-id=\"59b3604\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDashboards und Power BI-Reports zeigen First-Time-Fix-Rate, Fahrtzeiten, Auslastung der Techniker, Einhaltung von Reaktionszeiten und Profitabilit\u00e4t nach Vertrag oder Kunde. Serviceleitungen erkennen, welche Eins\u00e4tze wiederholt einen zweiten Besuch erfordern und woran das liegt.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-430a3fc e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"430a3fc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0d3a2af d365-process-footer elementor-widget elementor-widget-html\" data-id=\"0d3a2af\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"d365-relevant\">\n    <strong class=\"d365-relevant__label\">Relevant f\u00fcr:<\/strong>\n\n    <ul class=\"d365-relevant__tags\">\n           \n         <li>\n            <a href=\"\/branchen\/produktion-fertigung\/\">\n                Produktion &amp; Fertigung\n            <\/a>\n        <\/li>\n           \n         <li>\n            <a href=\"\/branchen\/prozessindustrie-regulierte-branchen\/\">\n                Prozessindustrie\n            <\/a>\n         <\/li>\n           \n           <li>\n            <a href=\"\/branchen\/healthcare\/\">\n                Gesundheitswesen\n            <\/a>\n        <\/li>\n           \n           <li>\n            <a href=\"\/branchen\/lebensmittelindustrie\/\">\n                Lebensmittelindustrie\n            <\/a>\n        <\/li>\n    <\/ul>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-21e4112 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"21e4112\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-df1755a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"df1755a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-70f38a8 elementor-widget elementor-widget-image\" data-id=\"70f38a8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2025\/11\/ICON_business-apps_RED.svg\" class=\"attachment-large size-large wp-image-13258\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1d55fb8 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"1d55fb8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-691a9e0 elementor-widget elementor-widget-heading\" data-id=\"691a9e0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Servicekennzahlen, die Verbesserungspotenziale zeigen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8e8ce35 elementor-widget elementor-widget-text-editor\" data-id=\"8e8ce35\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\nDashboards und Power BI-Reports zeigen First-Time-Fix-Rate, Fahrtzeiten, Auslastung der Techniker, Einhaltung von Reaktionszeiten und Profitabilit\u00e4t nach Vertrag oder Kunde. Serviceleitungen erkennen, welche Eins\u00e4tze wiederholt einen zweiten Besuch erfordern und woran das liegt.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2212a60 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"2212a60\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a9e7c81 d365-process-footer elementor-widget elementor-widget-html\" data-id=\"a9e7c81\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"d365-relevant\">\n    <strong class=\"d365-relevant__label\">Relevant f\u00fcr:<\/strong>\n\n    <ul class=\"d365-relevant__tags\">\n        \n        <li>\n            <a href=\"\/branchen\/produktion-fertigung\/\">\n                Produktion &amp; Fertigung\n            <\/a>\n        <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/prozessindustrie-regulierte-branchen\/\">\n                Prozessindustrie\n            <\/a>\n          <\/li>\n        \n        <li>\n            <a href=\"\/branchen\/gross-aussenhandel\/\">\n                Gro\u00df- &amp; Au\u00dfenhandel\n            <\/a>\n        <\/li>\n\n        <li>\n            <a href=\"\/branchen\/healthcare\/\">\n                Gesundheitswesen\n            <\/a>\n        <\/li>\n    <\/ul>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-066c298 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"066c298\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-70a6bfb e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"70a6bfb\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a17742 elementor-widget elementor-widget-html\" data-id=\"2a17742\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display: flex;align-items: center;gap: 10px;font-family: &#039;Nunito&#039;, sans-serif;font-weight: 900;font-size: 18px;color: #FFFFFF\">\n  <span style=\"display: inline-block;width: 28px;height: 3px;background: #FA4A05;border-radius: 2px;flex-shrink: 0\"><\/span>\n  <span>5 Gr\u00fcnde f\u00fcr Dynamics 365 Field Service<\/span>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1559aba text-left elementor-widget elementor-widget-tp-heading-title\" data-id=\"1559aba\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09dfb1a96 style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\"Warum Dynamics 365\">Warum Dynamics 365<span class=\"title-s \"> Field Service \u00fcberzeugt <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-06a5a17 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"06a5a17\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tOb Einsatzplanung, mobile Dokumentation oder Abrechnung: Dynamics 365 Field Service verbindet die entscheidenden Schritte im Au\u00dfendienst. Techniker erhalten die passenden Informationen, Disponenten behalten den \u00dcberblick und abgeschlossene Auftr\u00e4ge k\u00f6nnen schneller abgerechnet werden. Diese f\u00fcnf Gr\u00fcnde zeigen, welchen Mehrwert die L\u00f6sung im Arbeitsalltag bietet.\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-28e63b6 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"28e63b6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e13629b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"e13629b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-02e2251 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"02e2251\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-412295a elementor-widget elementor-widget-text-editor\" data-id=\"412295a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>01<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-b851263 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"b851263\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2effd4b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"2effd4b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-83005c8 elementor-widget elementor-widget-heading\" data-id=\"83005c8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Weniger zweite Eins\u00e4tze<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-f8b5f7c elementor-widget elementor-widget-text-editor\" data-id=\"f8b5f7c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\nDie richtige Person, die passenden Ersatzteile und die vollst\u00e4ndige Anlagenhistorie: Kommen alle drei zusammen, lassen sich die meisten Auftr\u00e4ge bereits beim ersten Besuch abschlie\u00dfen.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3520618 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"3520618\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-48658c3 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"48658c3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-98e422e elementor-widget elementor-widget-text-editor\" data-id=\"98e422e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>02<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-6d484e3 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"6d484e3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7b7512b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"7b7512b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f323ecd elementor-widget elementor-widget-heading\" data-id=\"f323ecd\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Disponenten planen statt herumzutelefonieren<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-17ae6b6 elementor-widget elementor-widget-text-editor\" data-id=\"17ae6b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\nVerf\u00fcgbarkeit, Kompetenzen und Standort sind auf einem Bildschirm sichtbar. Disponenten verbringen ihre Zeit mit Planung und reagieren auf Ver\u00e4nderungen, statt Techniker anzurufen und nach ihrem aktuellen Standort zu fragen.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-aa0f633 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"aa0f633\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c85b4d6 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"c85b4d6\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-000d13c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"000d13c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-81b2d03 elementor-widget elementor-widget-text-editor\" data-id=\"81b2d03\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>03<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-9cb915a elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"9cb915a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3940bbc e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"3940bbc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3a39989 elementor-widget elementor-widget-heading\" data-id=\"3a39989\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Rechnungen werden schneller gestellt<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d5f0d8 elementor-widget elementor-widget-text-editor\" data-id=\"8d5f0d8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\nAbgeschlossene Arbeitsauftr\u00e4ge gehen direkt in die Abrechnung \u2013 Zeiten und Materialien sind bereits erfasst. Papierberichte, die eine Woche im Fahrzeug liegen bleiben, geh\u00f6ren der Vergangenheit an.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a2885b7 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"a2885b7\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-d271d0a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"d271d0a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f2cf1c7 elementor-widget elementor-widget-text-editor\" data-id=\"f2cf1c7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>04<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-870d91c elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"870d91c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5a23388 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"5a23388\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3e0ff36 elementor-widget elementor-widget-heading\" data-id=\"3e0ff36\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Weniger Papierarbeit f\u00fcr Techniker<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26ac61c elementor-widget elementor-widget-text-editor\" data-id=\"26ac61c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\nBerichte, Checklisten und Unterschriften werden direkt vor Ort in der App erfasst. Techniker m\u00fcssen am Abend keine Formulare mehr nachtr\u00e4glich ausf\u00fcllen.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-ff2c3f2 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"ff2c3f2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-fc10f71 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"fc10f71\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-56bfa6b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"56bfa6b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c23ea58 elementor-widget elementor-widget-text-editor\" data-id=\"c23ea58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>05<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c439a20 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"c439a20\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c9b76d9 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"c9b76d9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-09d8576 elementor-widget elementor-widget-heading\" data-id=\"09d8576\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Mit Business Central verbunden<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-89d4214 elementor-widget elementor-widget-text-editor\" data-id=\"89d4214\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t\nMicrosoft bietet eine standardisierte Integration zwischen Field Service und Business Central f\u00fcr Artikel, Projekte und Abrechnung. collana kennt beide Systeme und verbindet sie passend zu Ihren Prozessen.\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b671ecd e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"b671ecd\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b5be4c e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"4b5be4c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-fa84fe2 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"fa84fe2\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-499ca98 text-left elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-tp-heading-title\" data-id=\"499ca98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09dfc25de style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\"Von der Serviceanfrage bis zur Rechnung.\">Von der Serviceanfrage bis zur Rechnung.<span class=\"title-s \"> Alles im Blick. <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-26efc0f elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"26efc0f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tGemeinsam schauen wir, wie Sie Au\u00dfendienst, Ersatzteile und Abrechnung mit Dynamics 365 Field Service verbinden k\u00f6nnen.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d118a83 elementor-mobile-align-justify elementor-align-left elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"d118a83\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#anfrage\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Jetzt unverbindlich sprechen \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3e3ff11 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"3e3ff11\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-ba15607 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"ba15607\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0c75e58 elementor-widget elementor-widget-html\" data-id=\"0c75e58\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display: flex;align-items: center;gap: 10px;font-family: &#039;Nunito&#039;, sans-serif;font-weight: 900;font-size: 18px;color: #42424D\">\n  <span style=\"display: inline-block;width: 28px;height: 3px;background: #FA4A05;border-radius: 2px;flex-shrink: 0\"><\/span>\n  <span>Referenzen<\/span>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1492adc text-center elementor-widget elementor-widget-tp-heading-title\" data-id=\"1492adc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09dfc4ad9 style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\"Field Service-Projekte \">Field Service-Projekte <span class=\"title-s \"> mit collana <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d2dbe1e elementor-widget elementor-widget-text-editor\" data-id=\"d2dbe1e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tDiese Unternehmen starteten mit Whiteboards, Excel-Listen oder einer \u00e4lteren Field Service-L\u00f6sung, die mit den Anforderungen nicht mehr Schritt hielt. Heute arbeiten ihre Techniker mit einer mobilen App, die Disposition sieht das gesamte Team auf einen Blick und Serviceeins\u00e4tze k\u00f6nnen noch am selben Tag abgerechnet werden.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-98ecba2 elementor-pagination-type-bullets elementor-arrows-position-inside elementor-pagination-position-outside elementor-widget elementor-widget-n-carousel\" data-id=\"98ecba2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;carousel_items&quot;:[{&quot;slide_title&quot;:&quot;Slide 1&quot;,&quot;_id&quot;:&quot;b918e46&quot;},{&quot;slide_title&quot;:&quot;Slide 2&quot;,&quot;_id&quot;:&quot;5f13d63&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;ef05e9a&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;cc684ec&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;2bd4e68&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;d09b275&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;513c2a9&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;a8c48df&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;89851ce&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;cf74380&quot;},{&quot;slide_title&quot;:&quot;Folie 3&quot;,&quot;_id&quot;:&quot;505d6cd&quot;}],&quot;slides_to_show&quot;:&quot;4&quot;,&quot;slides_to_scroll&quot;:&quot;1&quot;,&quot;autoplay_speed&quot;:2500,&quot;slides_to_show_tablet&quot;:&quot;2&quot;,&quot;slides_to_show_mobile&quot;:&quot;1&quot;,&quot;autoplay&quot;:&quot;yes&quot;,&quot;pause_on_hover&quot;:&quot;yes&quot;,&quot;pause_on_interaction&quot;:&quot;yes&quot;,&quot;infinite&quot;:&quot;yes&quot;,&quot;speed&quot;:500,&quot;offset_sides&quot;:&quot;none&quot;,&quot;arrows&quot;:&quot;yes&quot;,&quot;pagination&quot;:&quot;bullets&quot;,&quot;image_spacing_custom&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:10,&quot;sizes&quot;:[]},&quot;image_spacing_custom_widescreen&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_tablet&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]},&quot;image_spacing_custom_mobile&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:[]}}\" data-widget_type=\"nested-carousel.default\">\n\t\t\t\t\t\t\t<div class=\"e-n-carousel swiper\" role=\"region\" aria-roledescription=\"carousel\" aria-label=\"Karussell\" dir=\"ltr\">\n\t\t\t<div class=\"swiper-wrapper\" aria-live=\"off\">\n\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"1\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"1 of 11\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-b58a183 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"b58a183\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f27499a elementor-widget elementor-widget-image\" data-id=\"f27499a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"150\" height=\"74\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-pko-leasing.webp\" class=\"attachment-large size-large wp-image-22699\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-pko-leasing.webp 150w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-pko-leasing-18x9.webp 18w\" sizes=\"(max-width: 150px) 100vw, 150px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"2\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"2 of 11\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-1cf1db8 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"1cf1db8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e31b3ff elementor-widget elementor-widget-image\" data-id=\"e31b3ff\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"210\" height=\"114\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Logo-pepco.webp\" class=\"attachment-large size-large wp-image-22698\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Logo-pepco.webp 210w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Logo-pepco-18x10.webp 18w\" sizes=\"(max-width: 210px) 100vw, 210px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"3\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"3 of 11\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-08f55b8 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"08f55b8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1d8f9b3 elementor-widget elementor-widget-image\" data-id=\"1d8f9b3\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"210\" height=\"114\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-nsure.webp\" class=\"attachment-large size-large wp-image-22697\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-nsure.webp 210w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-nsure-18x10.webp 18w\" sizes=\"(max-width: 210px) 100vw, 210px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"4\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"4 of 11\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-4e4a56a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"4e4a56a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d500882 elementor-widget elementor-widget-image\" data-id=\"d500882\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"190\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Logo-itaka.webp\" class=\"attachment-large size-large wp-image-22696\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Logo-itaka.webp 243w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Logo-itaka-15x12.webp 15w\" sizes=\"(max-width: 243px) 100vw, 243px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"5\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"5 of 11\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-d711036 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"d711036\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-12c3edc elementor-widget elementor-widget-image\" data-id=\"12c3edc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"277\" height=\"74\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-collonade.webp\" class=\"attachment-large size-large wp-image-22695\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-collonade.webp 277w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-collonade-18x5.webp 18w\" sizes=\"(max-width: 277px) 100vw, 277px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"6\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"6 of 11\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-6cddfc6 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"6cddfc6\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7a75e98 elementor-widget elementor-widget-image\" data-id=\"7a75e98\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"190\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-CA.webp\" class=\"attachment-large size-large wp-image-22694\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-CA.webp 243w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-CA-15x12.webp 15w\" sizes=\"(max-width: 243px) 100vw, 243px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"7\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"7 of 11\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-ddd5f28 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"ddd5f28\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-1bef6f5 elementor-widget elementor-widget-image\" data-id=\"1bef6f5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"190\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo_volvo.webp\" class=\"attachment-large size-large wp-image-22693\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo_volvo.webp 243w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo_volvo-15x12.webp 15w\" sizes=\"(max-width: 243px) 100vw, 243px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"8\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"8 of 11\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-02c9af9 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"02c9af9\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-351c90e elementor-widget elementor-widget-image\" data-id=\"351c90e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"209\" height=\"190\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-tikkurila.webp\" class=\"attachment-large size-large wp-image-22703\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-tikkurila.webp 209w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-tikkurila-13x12.webp 13w\" sizes=\"(max-width: 209px) 100vw, 209px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"9\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"9 of 11\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-e4e1de3 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"e4e1de3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2a4b3c9 elementor-widget elementor-widget-image\" data-id=\"2a4b3c9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"190\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-sanofi.webp\" class=\"attachment-large size-large wp-image-22702\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-sanofi.webp 243w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-sanofi-15x12.webp 15w\" sizes=\"(max-width: 243px) 100vw, 243px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"10\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"10 of 11\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-a48b432 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"a48b432\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-27520cc elementor-widget elementor-widget-image\" data-id=\"27520cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"190\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-randstad.webp\" class=\"attachment-large size-large wp-image-22701\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-randstad.webp 243w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-randstad-15x12.webp 15w\" sizes=\"(max-width: 243px) 100vw, 243px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t\t\t\t<div class=\"swiper-slide\" data-slide=\"11\" role=\"group\" aria-roledescription=\"slide\" aria-label=\"11 of 11\">\n\t\t\t\t\t\t\t<div class=\"elementor-element elementor-element-216105a e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"216105a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9444c5d elementor-widget elementor-widget-image\" data-id=\"9444c5d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"243\" height=\"190\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-plus.webp\" class=\"attachment-large size-large wp-image-22700\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-plus.webp 243w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/logo-plus-15x12.webp 15w\" sizes=\"(max-width: 243px) 100vw, 243px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-prev\" role=\"button\" tabindex=\"0\" aria-label=\"Previous\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t<div class=\"elementor-swiper-button elementor-swiper-button-next\" role=\"button\" tabindex=\"0\" aria-label=\"Next\">\n\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t<div class=\"swiper-pagination\"><\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-b189d63 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"b189d63\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-69adb56 elementor-widget elementor-widget-html\" data-id=\"69adb56\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display: flex;align-items: center;gap: 10px;font-family: &#039;Nunito&#039;, sans-serif;font-weight: 900;font-size: 18px;color: #42424D\">\n  <span style=\"display: inline-block;width: 28px;height: 3px;background: #FA4A05;border-radius: 2px;flex-shrink: 0\"><\/span>\n  <span>Typische Prozesse in Dynamics 365 Field Service<\/span>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cfe8406 text-left elementor-widget-tablet__width-initial elementor-widget__width-initial elementor-widget elementor-widget-tp-heading-title\" data-id=\"cfe8406\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09dfd240c style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\"Von Whiteboards und Papierformularen\">Von Whiteboards und Papierformularen<span class=\"title-s \"> zur mobilen App <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4275c23 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"4275c23\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3c8b8c5 elementor-widget elementor-widget-text-editor\" data-id=\"3c8b8c5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIn vielen Serviceorganisationen wird noch immer auf einem Whiteboard oder in Excel geplant, Techniker erhalten ihre Auftr\u00e4ge per Telefon und Berichte kommen auf Papier zur\u00fcck. Solange das Team klein ist, funktioniert das. Doch jeder Krankheitsfall, dringende Einsatz oder fehlende\nErsatzteilbestand l\u00f6st eine Kette von Telefonaten aus &#8211; und ein verl\u00e4sslicher Gesamt\u00fcberblick fehlt.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-379a830 elementor-widget elementor-widget-text-editor\" data-id=\"379a830\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tBei der Einf\u00fchrung von Dynamics 365 Field Service \u00fcbernehmen wir Ihre Kunden, Anlagendaten, Servicevertr\u00e4ge und offenen Auftr\u00e4ge in das neue System. Die mobile App testen wir gemeinsam mit Ihren Technikern unter realen Bedingungen &#8211; auch an Orten ohne Empfang &#8211; bevor sie live geht.\nTechniker, die fr\u00fch eingebunden werden, akzeptieren die neue Arbeitsweise deutlich leichter.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c1a94cc elementor-widget elementor-widget-image\" data-id=\"c1a94cc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"1810\" height=\"869\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/von-papierplanung-zu-digitalem-field-service-1810x869-1.webp\" class=\"attachment-full size-full wp-image-23528\" alt=\"\" srcset=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/von-papierplanung-zu-digitalem-field-service-1810x869-1.webp 1810w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/von-papierplanung-zu-digitalem-field-service-1810x869-1-300x144.webp 300w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/von-papierplanung-zu-digitalem-field-service-1810x869-1-1024x492.webp 1024w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/von-papierplanung-zu-digitalem-field-service-1810x869-1-768x369.webp 768w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/von-papierplanung-zu-digitalem-field-service-1810x869-1-1536x737.webp 1536w, https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/von-papierplanung-zu-digitalem-field-service-1810x869-1-18x9.webp 18w\" sizes=\"(max-width: 1810px) 100vw, 1810px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1e8cb18 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"1e8cb18\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cd4e593 elementor-widget-mobile__width-initial elementor-widget__width-initial elementor-widget elementor-widget-html\" data-id=\"cd4e593\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"collana-fs-data-link\">\n  <style>\n    .collana-fs-data-link {\n      width: 100%;\n      font-family: 'Nunito', sans-serif;\n      color: #FFFFFF;\n      container-type: inline-size;\n    }\n\n    .collana-fs-data-link *,\n    .collana-fs-data-link *::before,\n    .collana-fs-data-link *::after {\n      box-sizing: border-box;\n    }\n\n    .collana-fs-data-link .fsdl-wrap {\n      display: grid;\n      grid-template-columns: 88px minmax(260px, 1fr) minmax(420px, 520px);\n      align-items: center;\n      gap: 24px;\n      width: 100%;\n    }\n\n    \/* ------------------------------------------\n       ICON\n    ------------------------------------------ *\/\n    .collana-fs-data-link .fsdl-icon {\n      width: 88px;\n      height: 88px;\n      border-radius: 20px;\n      background: rgba(250, 74, 5, 0.10);\n      border: 1px solid rgba(250, 74, 5, 0.18);\n      display: flex;\n      align-items: center;\n      justify-content: center;\n      flex-shrink: 0;\n    }\n\n    .collana-fs-data-link .fsdl-icon svg {\n      width: 42px;\n      height: 42px;\n      display: block;\n    }\n\n    \/* ------------------------------------------\n       TEXT\n    ------------------------------------------ *\/\n    .collana-fs-data-link .fsdl-text {\n      font-size: 18px;\n      line-height: 1.55;\n      font-weight: 900;\n      color: #FFFFFF;\n      margin: 0;\n      max-width: 520px;\n    }\n\n    \/* ------------------------------------------\n       SYSTEM BOXES\n    ------------------------------------------ *\/\n    .collana-fs-data-link .fsdl-systems {\n      position: relative;\n      min-height: 120px;\n      display: flex;\n      align-items: center;\n      justify-content: space-between;\n      gap: 16px;\n      padding: 0 4px;\n    }\n\n    .collana-fs-data-link .fsdl-systems::before {\n      content: \"\";\n      position: absolute;\n      left: 8%;\n      right: 8%;\n      top: 50%;\n      height: 2px;\n      background: rgba(255, 255, 255, 0.28);\n      transform: translateY(-50%);\n      z-index: 0;\n    }\n\n    .collana-fs-data-link .fsdl-card {\n      position: relative;\n      z-index: 1;\n      width: calc(33.333% - 11px);\n      min-height: 108px;\n      background: #FFFFFF;\n      border-radius: 16px;\n      padding: 16px 14px 14px;\n      display: flex;\n      flex-direction: column;\n      align-items: center;\n      justify-content: center;\n      text-align: center;\n      box-shadow: 0 10px 24px rgba(0, 0, 0, 0.14);\n    }\n\n    .collana-fs-data-link .fsdl-card::before {\n      content: \"\";\n      position: absolute;\n      top: 50%;\n      left: -16px;\n      width: 16px;\n      height: 2px;\n      background: rgba(255, 255, 255, 0.28);\n      transform: translateY(-50%);\n    }\n\n    .collana-fs-data-link .fsdl-card:first-child::before {\n      display: none;\n    }\n\n    .collana-fs-data-link .fsdl-logo {\n      height: 34px;\n      width: auto;\n      max-width: 100%;\n      object-fit: contain;\n      display: block;\n      margin-bottom: 10px;\n    }\n\n    .collana-fs-data-link .fsdl-title {\n      color: #1F1F29;\n      font-size: 15px;\n      line-height: 1.3;\n      font-weight: 900;\n      margin: 0;\n    }\n\n    \/* ------------------------------------------\n       TABLET\n    ------------------------------------------ *\/\n    @container (max-width: 980px) {\n      .collana-fs-data-link .fsdl-wrap {\n        grid-template-columns: 72px 1fr;\n        gap: 18px 20px;\n      }\n\n      .collana-fs-data-link .fsdl-systems {\n        grid-column: 1 \/ -1;\n        margin-top: 6px;\n      }\n\n      .collana-fs-data-link .fsdl-icon {\n        width: 72px;\n        height: 72px;\n        border-radius: 18px;\n      }\n\n      .collana-fs-data-link .fsdl-icon svg {\n        width: 36px;\n        height: 36px;\n      }\n\n      .collana-fs-data-link .fsdl-text {\n        max-width: none;\n      }\n    }\n\n    \/* ------------------------------------------\n       MOBILE\n    ------------------------------------------ *\/\n    @container (max-width: 700px) {\n      .collana-fs-data-link .fsdl-wrap {\n        grid-template-columns: 1fr;\n        gap: 18px;\n      }\n\n      .collana-fs-data-link .fsdl-icon {\n        width: 68px;\n        height: 68px;\n      }\n\n      .collana-fs-data-link .fsdl-text {\n        font-size: 16px;\n      }\n\n      .collana-fs-data-link .fsdl-systems {\n        min-height: auto;\n        display: grid;\n        grid-template-columns: 1fr;\n        gap: 14px;\n        padding-left: 22px;\n      }\n\n      .collana-fs-data-link .fsdl-systems::before {\n        left: 14px;\n        right: auto;\n        top: 14px;\n        bottom: 14px;\n        width: 2px;\n        height: auto;\n        transform: none;\n      }\n\n      .collana-fs-data-link .fsdl-card {\n        width: 100%;\n        min-height: 96px;\n        align-items: flex-start;\n        text-align: left;\n        padding: 16px 16px 16px 18px;\n      }\n\n      .collana-fs-data-link .fsdl-card::before {\n        top: 50%;\n        left: -18px;\n        width: 18px;\n        height: 2px;\n        transform: translateY(-50%);\n      }\n\n      .collana-fs-data-link .fsdl-logo {\n        height: 30px;\n        margin-bottom: 8px;\n      }\n\n      .collana-fs-data-link .fsdl-title {\n        font-size: 16px;\n      }\n    }\n\n  <\/style>\n\n\n  <div class=\"fsdl-wrap\">\n\n    <!-- ==========================================\n         ICON \u2013 GEMEINSAME DATENBASIS\n         ========================================== -->\n\n    <div class=\"fsdl-icon\" aria-hidden=\"true\">\n\n      <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n           viewBox=\"0 0 64 64\"\n           fill=\"none\"\n           stroke=\"#FA4A05\"\n           stroke-width=\"3\"\n           stroke-linecap=\"round\"\n           stroke-linejoin=\"round\">\n\n        <!-- Datenbank -->\n        <ellipse cx=\"32\" cy=\"14\" rx=\"21\" ry=\"8\"\/>\n\n        <!-- Datenbankk\u00f6rper -->\n        <path d=\"M11 14v36\n                 c0 4.5 9.4 8 21 8\n                 s21-3.5 21-8V14\"\/>\n\n        <!-- Datenebene 1 -->\n        <path d=\"M11 26\n                 c0 4.5 9.4 8 21 8\n                 s21-3.5 21-8\"\/>\n\n        <!-- Datenebene 2 -->\n        <path d=\"M11 38\n                 c0 4.5 9.4 8 21 8\n                 s21-3.5 21-8\"\/>\n\n      <\/svg>\n\n    <\/div>\n\n\n    <!-- ==========================================\n         TEXT\n         ========================================== -->\n\n    <p class=\"fsdl-text\">\n      Wenn Sie bereits Business Central oder Dynamics 365 Customer Service einsetzen, nutzt Field Service dieselben Kunden- und Artikeldaten. Eine doppelte Datenpflege entf\u00e4llt.\n    <\/p>\n\n\n    <!-- ==========================================\n         SYSTEM BOXES\n         ========================================== -->\n\n    <div class=\"fsdl-systems\">\n\n      <div class=\"fsdl-card\">\n        <img decoding=\"async\"\n          class=\"fsdl-logo\"\n          src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Dynamics_365_Business_Central_logo.svg.webp\"\n          alt=\"Dynamics 365 Business Central Logo\"\n        \/>\n        <p class=\"fsdl-title\">Business Central<\/p>\n      <\/div>\n\n      <div class=\"fsdl-card\">\n        <img decoding=\"async\"\n          class=\"fsdl-logo\"\n          src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Dynamics_365_Field_Service_logo.svg\"\n          alt=\"Dynamics 365 Field Service Logo\"\n        \/>\n        <p class=\"fsdl-title\">Field Service<\/p>\n      <\/div>\n\n      <div class=\"fsdl-card\">\n        <img decoding=\"async\"\n          class=\"fsdl-logo\"\n          src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2026\/10\/Dynamics_365_Customer_Service_logo.svg\"\n          alt=\"Dynamics 365 Customer Service Logo\"\n        \/>\n        <p class=\"fsdl-title\">Customer Service<\/p>\n      <\/div>\n\n    <\/div>\n\n  <\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-974f2bc e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"974f2bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-e77f19a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"e77f19a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2ca5d77 text-left elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-tp-heading-title\" data-id=\"2ca5d77\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09dfd5d9f style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\"Weniger Papierarbeit.\">Weniger Papierarbeit.<span class=\"title-s \"> Mehr Zeit f\u00fcr guten Service. <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1a0d580 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"1a0d580\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tSie m\u00f6chten Ihre Serviceorganisation modernisieren? Wir finden gemeinsam heraus, wie der Umstieg auf Dynamics 365 Field Service gelingen kann.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c09d807 elementor-mobile-align-justify elementor-align-left elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-button\" data-id=\"c09d807\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t\t\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-sm\" href=\"#anfrage\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Jetzt unverbindlich sprechen \u2192<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-67eaa95 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"67eaa95\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-2ee7b29 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"2ee7b29\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7543385 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"7543385\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-4ca1999 elementor-widget elementor-widget-html\" data-id=\"4ca1999\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display: flex;align-items: center;gap: 10px;font-family: &#039;Nunito&#039;, sans-serif;font-weight: 900;font-size: 16px;color: #FFFFFF\">\n  <span style=\"display: inline-block;width: 28px;height: 3px;background: #FA4A05;border-radius: 2px;flex-shrink: 0\"><\/span>\n  <span>Microsoft Dynamics 365 Field Service<\/span>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d86b887 text-left elementor-widget__width-initial elementor-widget elementor-widget-tp-heading-title\" data-id=\"d86b887\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09dfd898d style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\"Unser Beitrag zu Ihrem\">Unser Beitrag zu Ihrem<span class=\"title-s \"> Field Service-Projekt <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-59d3be5 elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget elementor-widget-text-editor\" data-id=\"59d3be5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tEin Field Service-Projekt ver\u00e4ndert gleichzeitig den Arbeitsalltag von Disposition, Technikern und Backoffice. collana begleitet alle drei Bereiche.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fd44e0d elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"fd44e0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0024b0d elementor-widget elementor-widget-html\" data-id=\"0024b0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<!-- ==========================================\n     COLLANA \u2013 FIELD SERVICE\n     Disposition | Techniker | Backoffice\n     ========================================== -->\n\n<div id=\"collana-fs-roles\">\n\n<style>\n\n\/* ==========================================\n   GRUNDLAYOUT\n   ========================================== *\/\n\n#collana-fs-roles {\n    width: 100%;\n    font-family: 'Nunito', sans-serif;\n}\n\n#collana-fs-roles *,\n#collana-fs-roles *::before,\n#collana-fs-roles *::after {\n    box-sizing: border-box;\n}\n\n\n\/* Gemeinsame Ausrichtung *\/\n\n#collana-fs-roles .fs-roles-wrap {\n    display: flex;\n    align-items: center;\n    justify-content: flex-start;\n    flex-wrap: wrap;\n    gap: 34px;\n    width: 100%;\n}\n\n\n\/* Einzelne Rolle *\/\n\n#collana-fs-roles .fs-role {\n    display: flex;\n    align-items: center;\n    gap: 16px;\n    min-width: 0;\n}\n\n\n\/* ==========================================\n   ICON-HINTERGRUND\n   ========================================== *\/\n\n#collana-fs-roles .fs-role-icon {\n    width: 46px;\n    height: 46px;\n    flex-shrink: 0;\n\n    display: flex;\n    align-items: center;\n    justify-content: center;\n\n    background: #34333E;\n    border-radius: 12px;\n}\n\n\n\/* SVG-Icons *\/\n\n#collana-fs-roles .fs-role-icon svg {\n    display: block;\n\n    width: 25px;\n    height: 25px;\n\n    fill: none;\n    stroke: #FA4A05;\n    stroke-width: 3;\n    stroke-linecap: round;\n    stroke-linejoin: round;\n}\n\n\n\/* ==========================================\n   BESCHRIFTUNGEN\n   ========================================== *\/\n\n#collana-fs-roles .fs-role-label {\n    font-family: 'Nunito', sans-serif;\n    font-size: 18px;\n    font-weight: 800;\n    line-height: 1.3;\n    color: #FFFFFF;\n    white-space: nowrap;\n}\n\n\n\/* ==========================================\n   TABLET \u2013 BIS 1024 PX\n   ========================================== *\/\n\n@media (max-width: 1024px) {\n\n    #collana-fs-roles .fs-roles-wrap {\n        gap: 22px;\n    }\n\n    #collana-fs-roles .fs-role-label {\n        font-size: 16px;\n    }\n}\n\n\n\/* ==========================================\n   MOBILE \u2013 BIS 767 PX\n   ========================================== *\/\n\n@media (max-width: 767px) {\n\n    #collana-fs-roles .fs-roles-wrap {\n        gap: 15px 22px;\n    }\n\n    #collana-fs-roles .fs-role-icon {\n        width: 42px;\n        height: 42px;\n        border-radius: 10px;\n    }\n\n    #collana-fs-roles .fs-role-icon svg {\n        width: 23px;\n        height: 23px;\n    }\n\n    #collana-fs-roles .fs-role-label {\n        font-size: 16px;\n    }\n}\n\n<\/style>\n\n\n<!-- ==========================================\n     HTML \u2013 DREI ROLLEN\n     ========================================== -->\n\n<div class=\"fs-roles-wrap\">\n\n\n    <!-- ======================================\n         01 \u2013 DISPOSITION\n         ====================================== -->\n\n    <div class=\"fs-role\">\n\n        <div class=\"fs-role-icon\" aria-hidden=\"true\">\n\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                 viewBox=\"0 0 48 48\">\n\n                <!-- Kalender -->\n                <rect x=\"7\" y=\"11\"\n                      width=\"34\"\n                      height=\"30\"\n                      rx=\"4\"\/>\n\n                <!-- Kalenderaufh\u00e4ngung -->\n                <path d=\"M15 6v10\"\/>\n                <path d=\"M33 6v10\"\/>\n\n                <!-- Kalendereinteilung -->\n                <path d=\"M7 20h34\"\/>\n\n                <!-- Termine -->\n                <path d=\"M15 28h6\"\/>\n                <path d=\"M27 28h6\"\/>\n\n            <\/svg>\n\n        <\/div>\n\n        <span class=\"fs-role-label\">\n            Disposition\n        <\/span>\n\n    <\/div>\n\n\n    <!-- ======================================\n         02 \u2013 TECHNIKER\n         ====================================== -->\n\n    <div class=\"fs-role\">\n\n        <div class=\"fs-role-icon\" aria-hidden=\"true\">\n\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                 viewBox=\"0 0 48 48\">\n\n                <!-- Schraubenschl\u00fcssel -->\n                <path d=\"M34 7\n                         a11 11 0 0 0-13 14\n                         L8 34\n                         a5 5 0 0 0 7 7\n                         l13-13\n                         A11 11 0 0 0 41 15\n                         l-8 8\n                         -7-2\n                         -2-7\n                         Z\"\/>\n\n            <\/svg>\n\n        <\/div>\n\n        <span class=\"fs-role-label\">\n            Techniker\n        <\/span>\n\n    <\/div>\n\n\n    <!-- ======================================\n         03 \u2013 BACKOFFICE\n         ====================================== -->\n\n    <div class=\"fs-role\">\n\n        <div class=\"fs-role-icon\" aria-hidden=\"true\">\n\n            <svg xmlns=\"http:\/\/www.w3.org\/2000\/svg\"\n                 viewBox=\"0 0 48 48\">\n\n                <!-- Bildschirm -->\n                <rect x=\"7\" y=\"8\"\n                      width=\"34\"\n                      height=\"27\"\n                      rx=\"4\"\/>\n\n                <!-- Bildschirmst\u00e4nder -->\n                <path d=\"M24 35v7\"\/>\n                <path d=\"M16 42h16\"\/>\n\n                <!-- Informationen -->\n                <path d=\"M15 17h18\"\/>\n                <path d=\"M15 24h13\"\/>\n\n            <\/svg>\n\n        <\/div>\n\n        <span class=\"fs-role-label\">\n            Backoffice\n        <\/span>\n\n    <\/div>\n\n<\/div>\n\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2c4b676 e-con-full e-grid wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"2c4b676\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6c0ca29 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"6c0ca29\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-521897d elementor-widget elementor-widget-image\" data-id=\"521897d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2025\/11\/ICON_Check.svg\" class=\"attachment-large size-large wp-image-13259\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8aa4a85 elementor-widget elementor-widget-heading\" data-id=\"8aa4a85\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Erfahrung mit Dynamics 365 und Business Central<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-db3efbf elementor-widget elementor-widget-text-editor\" data-id=\"db3efbf\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tAls Microsoft Solutions Partner in sechs Bereichen bringt collana Field Service, ERP-Integration, Power Platform und Reporting in einem Projekt zusammen \u2013 ohne Sie zwischen verschiedenen Spezialisten weiterzureichen.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ee999b e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"3ee999b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e04cb1f elementor-widget elementor-widget-image\" data-id=\"e04cb1f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2025\/11\/ICON_Check.svg\" class=\"attachment-large size-large wp-image-13259\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-c833aa5 elementor-widget elementor-widget-heading\" data-id=\"c833aa5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Wir starten mit dem Arbeitstag Ihrer Techniker<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-eb9c305 elementor-widget elementor-widget-text-editor\" data-id=\"eb9c305\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tWir schauen uns an, wie ein Auftrag heute abl\u00e4uft \u2013 vom Anruf des Kunden bis zur Rechnung \u2013 und begleiten die Menschen, die diesen Prozess t\u00e4glich durchf\u00fchren. Das System wird an diesen Ablauf angepasst und nicht umgekehrt.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-efe84f4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"efe84f4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-31c164e elementor-widget elementor-widget-image\" data-id=\"31c164e\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2025\/11\/ICON_Check.svg\" class=\"attachment-large size-large wp-image-13259\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0abbea6 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"0abbea6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Team f\u00fcr Team eingef\u00fchrt<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5e5d45f elementor-widget elementor-widget-text-editor\" data-id=\"5e5d45f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIn der Regel starten wir mit einer Region oder einer Serviceart, sammeln Feedback aus den ersten Wochen und erweitern Field Service anschlie\u00dfend auf den restlichen Teil der Organisation.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4b1ef8a e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"4b1ef8a\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t<div class=\"elementor-element elementor-element-42e1d9d elementor-widget elementor-widget-image\" data-id=\"42e1d9d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"100\" height=\"100\" src=\"https:\/\/www.collana.com\/wp-content\/uploads\/2025\/11\/ICON_Check.svg\" class=\"attachment-large size-large wp-image-13259\" alt=\"\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-49637f9 elementor-widget__width-initial elementor-widget elementor-widget-heading\" data-id=\"49637f9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">Erst kl\u00e4ren, dann umsetzen<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ddab4a5 elementor-widget elementor-widget-text-editor\" data-id=\"ddab4a5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\tIn einem kurzen Erstgespr\u00e4ch schauen wir uns Ihre Serviceorganisation an und pr\u00fcfen, wo Field Service den gr\u00f6\u00dften Mehrwert bietet. Sie erhalten eine klare Empfehlung f\u00fcr den n\u00e4chsten sinnvollen Schritt.\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-15bef06 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"15bef06\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-5c1a0ae e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"5c1a0ae\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-0c572a5 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"0c572a5\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3584bda elementor-widget elementor-widget-html\" data-id=\"3584bda\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div style=\"display: flex;align-items: center;gap: 10px;font-family: &#039;Nunito&#039;, sans-serif;font-weight: 900;font-size: 18px;color: #42424D\">\n  <span style=\"display: inline-block;width: 28px;height: 3px;background: #FA4A05;border-radius: 2px;flex-shrink: 0\"><\/span>\n  <span>FAQ<\/span>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51e208c text-left elementor-widget__width-initial elementor-widget-tablet__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-tp-heading-title\" data-id=\"51e208c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09dfe2776 style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\"Dynamics 365 Field Service:\">Dynamics 365 Field Service:<span class=\"title-s \"> Ihre Fragen beantwortet <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e90f480 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"e90f480\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-38d0b3c elementor-widget elementor-widget-eael-adv-accordion\" data-id=\"38d0b3c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"eael-adv-accordion.default\">\n\t\t\t\t\t            <div class=\"eael-adv-accordion\" id=\"eael-adv-accordion-38d0b3c\" data-scroll-on-click=\"\" data-scroll-speed=\"300\" data-accordion-id=\"38d0b3c\" data-accordion-type=\"accordion\" data-toogle-speed=\"300\">\n            <div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-fr-wen-eignet-sich-dynamics-365-field-service\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"1\" aria-controls=\"elementor-tab-content-5951\"><h3 class=\"eael-accordion-tab-title\"> F\u00fcr wen eignet sich Dynamics 365 Field Service?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5951\" class=\"eael-accordion-content clearfix\" data-tab=\"1\" aria-labelledby=\"-fr-wen-eignet-sich-dynamics-365-field-service\">F\u00fcr Unternehmen mit Technikern oder Servicemitarbeitenden, die direkt beim Kunden arbeiten \u2013 zum Beispiel Maschinen- und Anlagenbauer, Geb\u00e4ude- und Facility-Services, Medizintechnik, Versorger oder Telekommunikationsunternehmen. Die L\u00f6sung lohnt sich ab einer Teamgr\u00f6\u00dfe, bei der Planung per Telefon und Excel an ihre Grenzen st\u00f6\u00dft.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-funktioniert-die-mobile-app-auch-offline\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"2\" aria-controls=\"elementor-tab-content-5952\"><h3 class=\"eael-accordion-tab-title\"> Funktioniert die mobile App auch offline?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5952\" class=\"eael-accordion-content clearfix\" data-tab=\"2\" aria-labelledby=\"-funktioniert-die-mobile-app-auch-offline\">Ja. Techniker k\u00f6nnen Arbeitsauftr\u00e4ge ansehen sowie Zeiten, Ersatzteile, Fotos und Unterschriften auch ohne Internetverbindung erfassen. Sobald das Ger\u00e4t wieder online ist, werden die Daten synchronisiert.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-kann-field-service-mit-business-central-verbunden-werden\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"3\" aria-controls=\"elementor-tab-content-5953\"><h3 class=\"eael-accordion-tab-title\"> Kann Field Service mit Business Central verbunden werden?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5953\" class=\"eael-accordion-content clearfix\" data-tab=\"3\" aria-labelledby=\"-kann-field-service-mit-business-central-verbunden-werden\">Ja. Microsoft bietet eine Standardintegration zwischen Dynamics 365 Field Service und Business Central f\u00fcr Artikel, Projekte und Abrechnung. Weitere ERP-Systeme lassen sich \u00fcber APIs und Power Platform-Connectoren anbinden.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-was-ist-der-unterschied-zwischen-customer-service-und-field-service\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"4\" aria-controls=\"elementor-tab-content-5954\"><h3 class=\"eael-accordion-tab-title\"> Was ist der Unterschied zwischen Customer Service und Field Service?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5954\" class=\"eael-accordion-content clearfix\" data-tab=\"4\" aria-labelledby=\"-was-ist-der-unterschied-zwischen-customer-service-und-field-service\">Customer Service bearbeitet Anfragen, die sich aus der Ferne l\u00f6sen lassen \u2013 per E-Mail, Telefon oder Chat. Field Service kommt ins Spiel, wenn jemand vor Ort eingesetzt werden muss. Beide L\u00f6sungen arbeiten mit denselben Daten. So kann ein Vorgang mit einem Schritt zum Arbeitsauftrag werden.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-was-passiert-mit-remote-assist-und-guides\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"5\" aria-controls=\"elementor-tab-content-5955\"><h3 class=\"eael-accordion-tab-title\"> Was passiert mit Remote Assist und Guides?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5955\" class=\"eael-accordion-content clearfix\" data-tab=\"5\" aria-labelledby=\"-was-passiert-mit-remote-assist-und-guides\">Microsoft beendet den Support f\u00fcr Dynamics 365 Remote Assist und Dynamics 365 Guides am 31. Dezember 2026, da die daf\u00fcr entwickelten HoloLens-Headsets nicht mehr produziert werden. F\u00fcr Unterst\u00fctzung aus der Ferne k\u00f6nnen Techniker vor Ort Microsoft Teams-Videoanrufe nutzen \u2013 einschlie\u00dflich Bildschirmannotationen in der mobilen Teams-App.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-was-kostet-dynamics-365-field-service\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"6\" aria-controls=\"elementor-tab-content-5956\"><h3 class=\"eael-accordion-tab-title\"> Was kostet Dynamics 365 Field Service?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5956\" class=\"eael-accordion-content clearfix\" data-tab=\"6\" aria-labelledby=\"-was-kostet-dynamics-365-field-service\">Field Service wird pro Benutzer und Monat lizenziert. F\u00fcr externe Auftragnehmer gibt es eine g\u00fcnstigere Lizenz. KI-Funktionen und Agenten k\u00f6nnen nutzungsabh\u00e4ngig \u00fcber Copilot Credits abgerechnet werden. Die Kosten f\u00fcr Einf\u00fchrung und Integration h\u00e4ngen vom Umfang des Projekts ab. Sobald wir Ihre Anforderungen kennen, k\u00f6nnen wir Ihnen eine realistische Einsch\u00e4tzung geben.<\/div>\n\t\t\t\t\t<\/div><div class=\"eael-accordion-list\">\n\t\t\t\t\t<div id=\"-wie-lange-dauert-eine-einfhrung\" class=\"elementor-tab-title eael-accordion-header\" tabindex=\"0\" data-tab=\"7\" aria-controls=\"elementor-tab-content-5957\"><h3 class=\"eael-accordion-tab-title\"> Wie lange dauert eine Einf\u00fchrung?<\/h3><svg aria-hidden=\"true\" class=\"fa-toggle e-font-icon-svg e-fas-angle-right\" viewBox=\"0 0 256 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M224.3 273l-136 136c-9.4 9.4-24.6 9.4-33.9 0l-22.6-22.6c-9.4-9.4-9.4-24.6 0-33.9l96.4-96.4-96.4-96.4c-9.4-9.4-9.4-24.6 0-33.9L54.3 103c9.4-9.4 24.6-9.4 33.9 0l136 136c9.5 9.4 9.5 24.6.1 34z\"><\/path><\/svg><\/div><div id=\"elementor-tab-content-5957\" class=\"eael-accordion-content clearfix\" data-tab=\"7\" aria-labelledby=\"-wie-lange-dauert-eine-einfhrung\">Ein Team, das mit Standardarbeitsauftr\u00e4gen, dem Schedule Board und der mobilen App startet, kann innerhalb weniger Monate mit Dynamics 365 Field Service arbeiten. Automatische Einsatzoptimierung, Maschinenanbindung, ERP-Integration und eine gr\u00f6\u00dfere Anzahl an Regionen ben\u00f6tigen zus\u00e4tzliche Zeit und werden in der Regel schrittweise eingef\u00fchrt.<\/div>\n\t\t\t\t\t<\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5dc0046 e-flex e-con-boxed wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-parent\" data-id=\"5dc0046\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-cdce95c e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"cdce95c\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-c983081 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"c983081\" data-element_type=\"container\" data-e-type=\"container\" id=\"anfrage\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a897848 text-left elementor-widget__width-initial elementor-widget-mobile__width-initial elementor-widget elementor-widget-tp-heading-title\" data-id=\"a897848\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"tp-heading-title.default\">\n\t\t\t\t\t<div class=\"heading heading_style heading_style6aee09dfe785e style-1 \"  data-tp-gsap-heading-text=\"\" data-tp-gsap-sub-heading-text=\"\"><div class=\"sub-style\" ><div class=\"head-title \" > <h2  class=\"heading-title   \"  data-hover=\"Bereit f\u00fcr den n\u00e4chsten Schritt\">Bereit f\u00fcr den n\u00e4chsten Schritt<span class=\"title-s \"> mit Dynamics 365 Field Service? <\/span><\/h2><\/div><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e6f229c elementor-widget elementor-widget-text-editor\" data-id=\"e6f229c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t\t\t\t\t\t<p>Sprechen wir \u00fcber Ihre Serviceorganisation, die Einsatzplanung und den Arbeitsalltag Ihrer Techniker. In einem kurzen Erstgespr\u00e4ch pr\u00fcfen wir gemeinsam, wo Dynamics 365 Field Service den gr\u00f6\u00dften Mehrwert bietet und welcher n\u00e4chste Schritt f\u00fcr Ihr Unternehmen sinnvoll ist \u2013 unverbindlich.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-faaf2ec elementor-widget elementor-widget-global elementor-global-17122 elementor-widget-html\" data-id=\"faaf2ec\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t\t<div class=\"collana-hs\">\n  <script src=\"https:\/\/js-eu1.hsforms.net\/forms\/embed\/developer\/27083800.js\" defer><\/script>\n  <div class=\"hs-form-html\"\n       data-region=\"eu1\"\n       data-form-id=\"0afa9f36-557f-45cd-bfcb-0879b2d988cf\"\n       data-portal-id=\"27083800\"><\/div>\n<\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-2d57fc4 e-con-full e-flex wpr-particle-no wpr-jarallax-no wpr-parallax-no wpr-sticky-section-no wpr-column-slider-no wpr-equal-height-no e-con e-child\" data-id=\"2d57fc4\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Microsoft Dynamics 365 Field Service: Plan and connect service teams intelligently. Microsoft Dynamics 365 Field Service maps the entire service process within a single, centralised solution \u2013 from the initial service request through to resource planning, completion of the work and invoicing. Technicians receive their assignments on their mobile devices \u2013 even offline. Dispatchers plan assignments using all relevant information. Microsoft Copilot supports your team both in the office and on the road. Talk to us now with no obligation \u2192 Home Microsoft Solutions Partner Recognised in six key areas As a Microsoft Solutions Partner, we have extensive experience and proven expertise in six key areas 12% fewer repeat visits Dispatch planning that adapts to a changing day A technician is off sick, a job takes longer than planned, or an urgent fault arises: in field service, the daily schedule is constantly changing. On the Schedule Board, dispatchers can see all jobs and technicians on a map and a timeline, and can reschedule appointments via drag-and-drop. The system suggests who is best suited \u2013 based on skills, location, availability, priority and the response time agreed with the customer. With the Scheduling Operations Agent, Microsoft enhances resource planning with AI support: it suggests assignments, automatically reschedules in the event of changes and takes journey times into account. For larger teams, automatic resource optimisation can plan entire days or weeks in a single step. In a Forrester study commissioned by Microsoft, companies using Dynamics 365 Field Service recorded a 12 per cent reduction in repeat visits because the right person was on site with the correct spare parts and information. At the same time, their dispatchers were 40 per cent more productive. Field Service Mobile App: What technicians see on their smartphones The Field Service Mobile App runs on smartphones and tablets and also works offline \u2013 which is important, for example, in basements, production facilities or rural areas. For each job, technicians can view the address, contact person, task list, required parts and the complete history of the equipment. They work through checklists, scan barcodes, take photos, record times and materials, and have the customer sign directly on the screen. Copilot within the app summarises the work order before the technician arrives and allows updates via text input or natural language voice commands. If support from colleagues is required, a Microsoft Teams video call can be initiated directly from the work order to share the situation on site. 9:41 \u25cf\u25cf\u25cf \u25b0 \u2733 Field Service WORK ORDER \u00b7 FS-2048 Maintenance of a production plant \u2316 Customer site \u00b7 Hall 2 \u25cf In progress Task list: 2 of 4 completed \u2713 Check plant \u2713 Safety check Record spare parts Customer signature On-site data capture Photos Barcode Signature Available offline Copilot: Order information and plant history at a glance. Microsoft Teams video support Schematic app illustration Microsoft Dynamics 365 Field Service From repairs to scheduled maintenance, Field Service maintains a history for every machine, system or device you manage at your customers\u2019 sites: where is it installed, which components are fitted, and what work has already been carried out? Service agreements automatically create maintenance orders at specified intervals. This ensures no inspection is overlooked. Connected machines take it a step further: if a sensor reports an unusual reading, Field Service can automatically create a work order. This allows a technician to check the system before a breakdown occurs. System history, components, work history, service agreements, pre-defined intervals, sensor, unusual value, work order created automatically before a breakdown occurs. Plan service calls more effectively. Manage maintenance proactively. Let\u2019s explore together how Dynamics 365 Field Service can ease the workload on your dispatch team and support technicians in their day-to-day work. Talk to us now, with no obligation \u2192 Typical processes in Dynamics 365 Field Service Typical processes in Dynamics 365 Field Service Work orders from request to invoice Work orders are generated from a service request, a phone call, a service contract or a machine alert. Predefined order types specify tasks, required parts and the expected duration. This ensures that every order is planned according to the same principle. As soon as the technician has completed their work, the order is ready for invoicing. Relevant for: Production &amp; Manufacturing Process Industry Wholesale &amp; Foreign Trade Logistics &amp; Transport Keeping customers informed Customers receive a confirmation of the appointment and a message when the technician is on the way \u2013 via email or text message. After the visit, they receive a report on the work carried out and, if desired, a short survey. A customer portal can display the status of open jobs at any time. Relevant for: Wholesale &amp; Foreign Trade Healthcare Telecommunications &amp; IT Public Sector From a service request to an on-site call-out If a problem cannot be resolved over the phone, the case is converted from Dynamics 365 Customer Service into a work order in Field Service \u2013 including all information already recorded. This means the technician knows what the customer has reported even before setting off. Relevant for: Manufacturing &amp; Production, Telecommunications &amp; IT, Healthcare, Logistics &amp; Transport, Process Industry, Spare Parts &amp; Stock Levels. Field Service manages spare parts both in your warehouses and in your technicians\u2019 vehicles. Parts used are automatically recorded, returns and stock transfers are documented, and missing parts can be ordered directly from the work order. Relevant for: Production &amp; Manufacturing; Process Industry; Wholesale &amp; Foreign Trade; Food Industry; Service Contracts &amp; Preventive Maintenance. Dashboards and Power BI reports show first-time fix rates, journey times, technician utilisation, compliance with response times and profitability by contract or customer. Service managers can identify which call-outs repeatedly require a second visit and the reasons behind this. Relevant for: Production &amp; Manufacturing, Process Industry, Healthcare, Food Industry, Service metrics that highlight potential for improvement. Dashboards and Power BI reports show first-time fix rates, journey times, technician utilisation, compliance with response times and profitability by contract or customer. Service managers can identify which jobs repeatedly require a second visit and the reasons behind this. Relevant for: Manufacturing &amp; Production, Process Industry, Wholesale &amp; Foreign Trade, Healthcare 5 reasons for Dynamics 365 Field Service Why Dynamics 365 Field Service stands out Whether it\u2019s resource planning, mobile documentation or invoicing: Dynamics 365 Field Service connects the crucial steps in field service. Technicians receive the right information, dispatchers maintain an overview, and completed jobs can be invoiced more quickly. These five reasons demonstrate the added value the solution offers in day-to-day operations. 01 Fewer repeat visits The right person, the correct spare parts and the complete equipment history: when all three come together, most jobs can be completed on the first visit. 02 Dispatchers plan instead of making endless phone calls Availability, skills and location are all visible on a single screen. Dispatchers spend their time planning and responding to changes, rather than calling technicians to ask where they are<\/p>","protected":false},"author":1,"featured_media":0,"parent":18355,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"branche":[],"technologie":[],"class_list":["post-23514","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.collana.com\/en\/wp-json\/wp\/v2\/pages\/23514","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.collana.com\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.collana.com\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.collana.com\/en\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.collana.com\/en\/wp-json\/wp\/v2\/comments?post=23514"}],"version-history":[{"count":38,"href":"https:\/\/www.collana.com\/en\/wp-json\/wp\/v2\/pages\/23514\/revisions"}],"predecessor-version":[{"id":24747,"href":"https:\/\/www.collana.com\/en\/wp-json\/wp\/v2\/pages\/23514\/revisions\/24747"}],"up":[{"embeddable":true,"href":"https:\/\/www.collana.com\/en\/wp-json\/wp\/v2\/pages\/18355"}],"wp:attachment":[{"href":"https:\/\/www.collana.com\/en\/wp-json\/wp\/v2\/media?parent=23514"}],"wp:term":[{"taxonomy":"branche","embeddable":true,"href":"https:\/\/www.collana.com\/en\/wp-json\/wp\/v2\/branche?post=23514"},{"taxonomy":"technologie","embeddable":true,"href":"https:\/\/www.collana.com\/en\/wp-json\/wp\/v2\/technologie?post=23514"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}