Altano International: Centralised control for 150,000 treatments worldwide

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The project at a glance

Over 150,000
customers annually

More than 2,000 employees in eleven countries look after around 150,000 horse owners.

Central KPIs for
clinic & finances

All relevant key figures in one solution: from finances to clinic operations.

Significant reduction in manual analyses

The effort required for analyses has been drastically reduced - for faster decisions.

Industry

Veterinary Medicine / Clinic Management

Customer

Altano International GmbH

Technology / Product

Global dashboard (BI solution), data enrichment with AI, central data platform

Project description

The task

In the course of its international growth, Altano wanted to create a standardised database that consolidates the relevant key figures from various equine clinics.

The aim was to transfer both economic and operational data into a standardised format - across national borders and in high quality. Previous data collection was time-consuming, heterogeneous and only comparable to a limited extent.

Solution

The realisation

The central BI solution „Global Dashboard“ was developed as a management control element. It provides standardised KPIs for everyday clinical practice, enables cross-national comparisons and supports operational controlling.

A continuously growing database and the integration of AI for automated data enrichment allow analyses to be carried out more quickly and precisely. The benchmarks of individual clinics can thus be systematically compared and used for optimisation.

„The project was a great success, as it enables us to obtain important key figures in the areas of finance, customers, HR and clinic operations quickly and in high quality. The effort required to analyse data has been significantly reduced and we can make comparisons across countries and divisions. A particularly positive aspect is that our BI team has always been able to carry out developments together and in parallel with the data analytics team, which makes us even more flexible when using the data.“

Jan Doster

Head of Controlling & BI, Altano International GmbH

Result / Impact

This is how the problem was solved

With the „Global Dashboard“, Altano has a highly integrated, scalable data platform that enables operational and financial management across international locations. 

Manual effort has been greatly reduced, analysis results are available more quickly and data-based decisions can be made across clinics. The solution supports the continuous expansion of the international clinic network through comparable KPIs and well-founded decisions at management level.

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